Certified Peer Specialist

South County Mental Health Center•Delray Beach, FL

4d•Onsite

About The Position

South County Mental Health Center, Inc. is seeking a compassionate and motivated Certified Peer Specialist to provide peer support services, advocacy, and recovery-focused case management to individuals receiving behavioral health services. The role uses the employee’s lived experience to serve as a recovery role model and support clients in reaching wellness goals, accessing resources, and building independence. The Peer Specialist works collaboratively with clinical teams and promotes hope, empowerment, and client-centered care. Services include face-to-face and telephone peer support, client advocacy, assistance with benefits and community-service applications, referrals, and support with individualized Wellness Recovery Action Plan (WRAP) plans. The role also involves documenting services in the electronic medical record, coordinating care with clinical staff, attending meetings and trainings, and assisting with onboarding or training peer specialists, interns, and volunteers. This is a full-time, in-person position in Delray Beach, Florida, with a Monday–Friday schedule whose hours may vary based on organizational needs. Work takes place in office, outpatient clinic, and community-based environments, with frequent interaction with clients experiencing behavioral health challenges and occasional flexibility based on client needs. Pay is $21 per hour. Employment requires a background check, compliance with applicable health-screening requirements including PPD/TB screening, and an annual influenza vaccination or face mask during flu season, subject to applicable accommodations.

Requirements

Certified Recovery Peer Specialist in the State of Florida.
Must be a consumer of mental health services.
High school diploma or equivalent.
Basic computer proficiency and ability to learn electronic medical record systems.
Strong empathy, professionalism, and a recovery-oriented mindset.
Ability to build rapport with and motivate clients.
Knowledge of client rights and advocacy principles.
Strong written and verbal communication skills.
Ability to recognize crisis situations and seek assistance appropriately.
Organizational skills and attention to documentation requirements.
Ability to work independently and as part of a multidisciplinary team.
Frequent walking, sitting, standing, and community travel; ability to operate standard office equipment and computers; may transport clients to appointments or services; occasional outdoor activity.
Valid driver’s license and reliable transportation are preferred.

Nice To Haves

Experience working or volunteering as a Recovery Peer Specialist.
Experience in client advocacy, peer education, or behavioral health support services.
Knowledge of community resources and entitlement programs.
Experience working with adult and geriatric populations.
Valid driver’s license and reliable transportation.

Responsibilities

Provide face-to-face peer support and telephone support and follow-up to clients.
Promote client rights, advocacy, and self-determination.
Meet with clients in the Outpatient Department and CSU to provide support.
Assist clients with applications for benefits and community services.
Refer clients to appropriate treatment, housing, and support resources.
Adhere to Florida Certification Board standards governing Peer Specialist activities.
Introduce clients to the Wellness Recovery Action Plan (WRAP) model and help them develop and maintain individualized WRAP plans.
Monitor progress toward wellness goals and identify and address barriers to recovery planning.
Document services accurately and promptly in the electronic medical record.
Develop and review individual treatment and goal plans.
Assist with prior authorizations and required service documentation, and maintain accurate case management records.
Attend department meetings, case staffing, and trainings as requested.
Meet regularly with the supervisor for guidance and support.
Collaborate with clinical staff to coordinate client care.
Assist with onboarding or training new peer specialists, interns, and volunteers.