Certified Patient Care Assistant

Banner Health•Phoenix, AZ

2d•Onsite

About The Position

For 2025, Banner Health was named to Fortune’s Most Innovative Companies in America list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re honored to be recognized for our commitment to the latest health care advancements and excellent patient care. Banner – University Medical Center is nationally recognized for providing exceptional patient care, teaching future health care professionals and conducting groundbreaking research. The BUMCP Endoscopy unit is an outpatient and inpatient procedural department that cares for a diverse patient population ranging in age from 16 to Geriatric, with a variety of procedures being performed. This position cares for patients in the preoperative and postoperative settings, and recovers patients from GI/pulmonary endoscopy procedures. University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics. This incumbent provides routine patient care to promote patient comfort and contributes to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records. The position also performs a variety of support functions which contribute to the overall efficient operation of the nursing unit/department.

Requirements

High school diploma/GED or equivalent working knowledge.
Current BLS certification is required.
Must possess excellent organizational skills, as well as effective human relations and communication skills.
Computer literacy and keyboarding skills are required.
In California: advanced skills are excluded.
BSS team members must have 12 months Banner experience in the role.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
An Arizona Criminal History Affidavit must be signed upon hire.
Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Nice To Haves

Recent healthcare experience preferred.
Working knowledge of medical terminology is preferred.
Additional related education and/or experience preferred.

Responsibilities

Assists with daily living activities and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice. Procedures may include blood draws, foley catheter removal, IV removal, EKGs and Health Unit Coordinator duties. Provides necessary supplies, support and assistance to clinical staff and patients for procedures, under the direct supervision of a licensed professional.
Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in room turnover.
Supports a fast-paced environment with a strong focus on customer service. Interacts with staff at all levels, as well as patients, families, and physicians.