Certified Patient Care Assistant Postpartum

Banner Health • Gilbert, AZ

4d • Onsite

About The Position

The Certified Patient Care Assistant (PCA) provides routine patient care to promote comfort and support the overall patient plan of care. The position collects and documents patient data in medical records and performs unit-support functions that contribute to the efficient operation of the department. On the Women and Infant Services (WIS) team at Banner Gateway, the PCA assists nurses in caring for pregnant and delivered mothers and infants, and provides administrative support. The role floats across WIS units, including Postpartum, Labor & Delivery, the Health Unit Coordinator (HUC) area, and the NICU. The position works under supervision and is responsible for the assigned unit. It involves a fast-paced, sometimes stressful environment and a strong focus on customer service, with interaction across the facility with staff, patients, families, and physicians.

This is a full-time day-shift position with a rotating schedule of three 12-hour shifts per week, including rotating weekends and holidays. The team offers self-scheduling for shift coverage, a $1 per hour weekend shift differential, and an 18% night-shift differential when applicable. A $3,000 sign-on bonus is advertised for a licensed CNA or LNA.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers.
• Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer-service experience.
• Excellent organizational skills and effective human relations and communication skills.
• Working knowledge of medical terminology, computer literacy, and keyboarding skills.
• Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, including accurate identification of all lethal cardiac dysrhythmias and epileptiform activity, and successful completion of an approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training.

Nice To Haves

• In Arizona, Licensed Nursing Assistant (LNA) licensure is preferred.
• Recent healthcare experience is preferred.
• Successful completion of an approved unit secretary program is preferred.
• Additional related education and/or experience is preferred.

Responsibilities

• Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
• Collect patient specimens and data, including vital signs, intake and output, and other delegated measurements, in accordance with policy and standards of care; document objective data and routine care, and assist with specimen transportation.
• Recognize and report changes or abnormalities in patient health and responses to treatment to a licensed professional, and accurately communicate patient status to other caregivers.
• Perform delegated procedures and use equipment consistent with demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
• Provide supplies and assistance to medical staff and patients during unit-specific procedures under direct supervision of a licensed professional.
• Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or route them to the appropriate person.
• Maintain patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms, keep forms accessible, and maintain patient education materials.
• Assist with ordering patient specimens and, when assigned, transcribe and process physician orders using the electronic medical record.
• Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and monitor electronic equipment such as patient ID scanners and laptop computers.
• Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.

Benefits

• $3,000 sign-on bonus for a licensed CNA or LNA.
• $1 per hour weekend shift differential.
• 18% night-shift differential when applicable.
• Self-scheduling tool for shift coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED