Certified Patient Care Assistant Progressive Care Unit

Banner Health•Phoenix, AZ

4d•Onsite

About The Position

Banner Health is seeking full-time Certified Patient Care Assistants for a 24-bed Progressive Care Unit (PCU) at Banner Estrella Medical Center in Phoenix, Arizona. The PCU is a step-down unit from critical care, serving a high-acuity population with diagnoses such as Respiratory Patients, Sepsis, Cardiac Drips, Surgical Telemetry, and CAPD (Peritoneal Dialysis). The role involves providing routine patient care to promote comfort, collecting patient data, documenting medical records, and supporting unit operations. The position offers a collaborative team environment with full-time night shifts available (3 x 12-hour shifts per week, 6 pm-6:30 am), requiring weekend and holiday rotations. Banner Health is a Great Place To Work® Certified™ organization, recognized for its culture of trust, collaboration, and pride. Banner Estrella Medical Center is a 353-bed acute care hospital known for its innovative technology and healing atmosphere, having received Magnet® recognition for nursing excellence.

Requirements

High school diploma/GED or equivalent working knowledge.
Current BLS certification is required.
Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers.
Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service.
Must possess excellent organizational skills, as well as effective human relations and communication skills.
Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required.
Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.
Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Employees working for Banner Home Care/Hospice or Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

Nice To Haves

In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred.
Recent healthcare experience preferred.
Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience preferred.

Responsibilities

Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.
This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians.