Certified Patient Care Assistant General Progressive Care Unit

Banner Health•Phoenix, AZ

2d•Onsite

About The Position

Banner University Medical Center is seeking a Certified Patient Care Assistant to join our General Progressive Care Unit. The General PCU is a 60-bed Cardiac Progressive Care Unit that caters to patients who require close monitoring and frequent assessment. These patients may include those recovering from surgery, stable cardiac conditions, respiratory illnesses requiring non-invasive ventilation, or those transitioning from the ICU who still need significant medical oversight. As a General PCU Patient Care Assistant-PCA, you will provide routine patient care to promote patient comfort and contribute to the overall patient plan of care. You will be responsible for ongoing patient data collection and documentation in the medical records and provide a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department. You will be a valued member of our team and be part of strong team collaboration. Day and night shift positions are available. Day shift is from 7am-7:30pm and night shift is from 7pm-7:30am. Weekend and holiday rotations are required. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable. University Medical Center Phoenix is a nationally recognized academic medical center focused on coordinated clinical care, expanded research activities, and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus has over 730 licensed beds, several unique specialty units, and is the new home for medical discoveries through our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

Requirements

High school diploma/GED or equivalent working knowledge.
Current BLS certification is required.
Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers.
Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service.
Must possess excellent organizational skills, as well as effective human relations and communication skills.
Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required.
Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
An Arizona Criminal History Affidavit must be signed upon hire.
Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Nice To Haves

In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred.
Recent healthcare experience preferred.
Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience preferred.

Responsibilities

Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.
This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.