Certified Patient Care Assistant-Progressive Care

Banner Health•Mesa, AZ
•Onsite

About The Position

Banner Health is seeking a Certified Patient Care Assistant for the PCU Trauma Unit at Banner Desert Medical Center in Mesa, Arizona. The unit is a 36-bed, high-acuity trauma specialty unit in a Level 1 Trauma hospital. The position provides routine patient care to promote comfort and support the overall patient plan of care. It also collects and documents patient data and performs unit support functions that contribute to efficient nursing-unit operations. The role works under supervision and is responsible for an assigned unit. It involves a fast-paced, sometimes stressful environment with a strong focus on customer service and interaction with staff throughout the facility, patients, families, and physicians. Full-time and part-time day and night openings are available, with shifts from 6 a.m. to 6:30 p.m. or 6 p.m. to 6:30 a.m. Weekend rotations and some weekends and holidays are required. A $1 per hour weekend shift differential and an 18% night shift differential apply when applicable. Licensed CNA/LNA candidates may be eligible for a $1,500–$3,000 sign-on bonus.

Requirements

  • High school diploma/GED or equivalent working knowledge.
  • Current BLS certification.
  • Current Certified Nursing Assistant (CNA) certification in the state of practice for new hires and transfers.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
  • Excellent organizational skills and effective human relations and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
  • Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
  • Depending on department assignment, successful completion of a unit-approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training.
  • For employees in specified Banner behavioral health or home care settings, an Arizona Fingerprint Clearance Card is required at hire and must be maintained; an Arizona Criminal History Affidavit must be signed upon hire for the stated behavioral health settings.

Nice To Haves

  • In Arizona, Licensed Nursing Assistant (LNA) licensure is preferred.
  • Recent healthcare experience is preferred.
  • Successful completion of an approved unit secretary program is preferred.
  • Additional related education and/or experience is preferred.

Responsibilities

  • Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
  • Collect patient specimens and data, including vital signs, input/output, and other delegated measurements; document objective data and routine care, and assist with specimen transportation.
  • Recognize and report changes or abnormalities in patients’ health status and responses to treatment to a licensed professional, and communicate patient status accurately to other caregivers.
  • Perform delegated procedures and use equipment within demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies and assistance to medical staff and patients during unit-specific procedures under direct supervision of a licensed professional.
  • Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or refer them to the appropriate person.
  • Maintain patient records and admission, transfer, and discharge information; file or scan reports and forms, keep charting forms accessible, maintain patient education materials, assist with specimen ordering, and potentially transcribe and process physician orders in the electronic medical record.
  • Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and track electronic equipment such as patient ID scanners and laptop computers.
  • Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.

Benefits

  • Eligible licensed CNA/LNA candidates may receive a $1,500–$3,000 sign-on bonus.
  • $1 per hour weekend shift differential.
  • 18% night shift differential when applicable.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service