Certified Patient Care Assistant CNA LNA Cardiovascular ICU DS

Banner Health•Phoenix, AZ

1d•Onsite

About The Position

The Certified Patient Care Assistant (PCA) in the Cardiovascular Intensive Care Unit at Banner University Medical Center Phoenix provides routine patient care to promote comfort and support each patient’s plan of care. The PCA works directly with unit RNs and the wider multidisciplinary team, collecting and documenting patient data and performing unit support functions under supervision. The 16-bed CVICU cares for patients after open-heart, thoracic, vascular, and other cardiothoracic procedures, as well as medical cardiac patients recovering from conditions such as acute MI and CHF. Care may involve hemodynamic monitoring, IABP therapy, CRRT, vasopressors, Swan-Ganz catheters, VAD, ECMO, and advanced respiratory therapies. This is a full-time day-shift position, with scheduled hours from 7:00 a.m. to 7:30 p.m. The role uses a self-scheduling tool for shift and weekend coverage. The position works under supervision, is responsible for an assigned unit, and involves a fast-paced, sometimes stressful environment with a strong customer-service focus. The PCA interacts with staff throughout the facility, patients, families, and physicians, and follows established policies, procedures, regulatory and accreditation requirements, and professional standards. Licensed CNA/LNA candidates are eligible for a $3,000 sign-on bonus. The posting also notes an 18% night-shift differential and a flat $1 per hour weekend-shift differential.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current BLS certification.
Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer-service experience.
Excellent organizational skills and effective interpersonal and communication skills.
Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Depending on department assignment, a passing score of at least 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.

Nice To Haves

Arizona Licensed Nursing Assistant (LNA) licensure is preferred.
Recent healthcare experience is preferred.
Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience is preferred.

Responsibilities

Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
Collect patient specimens and data, including vital signs, input/output, and other delegated measurements; document objective data and routine patient care, and assist with specimen transportation.
Recognize and report abnormalities or changes in patient health status and response to treatment to a licensed professional; communicate patient status accurately and completely to other caregivers.
Perform delegated procedures and use equipment in accordance with demonstrated competencies, state scope of practice, and unit or facility policy. Procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under the direct supervision of a licensed professional.
Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or direct them to the appropriate person.
Maintain complete patient records, including admission, transfer, and discharge information, progress notes, and consent forms; ensure reports and chart forms are filed or scanned, labeled, and accessible.
Maintain supplies of frequently used patient education materials and assist with ordering patient specimens.
Maintain office, dietary, and medical supplies; complete requisition forms, reconcile deliveries, and monitor electronic equipment such as patient ID scanners and laptop computers.
As assigned, assist with patient transportation, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.
Provide customers with an excellent service experience and perform work according to applicable policies, procedures, regulatory and accreditation requirements, and professional standards.