Certified Optical Manager NL2 - Sam's

Walmart • Port Huron, MI

17h • Onsite

About The Position

The Certified Optical Manager is responsible for driving sales in the Vision Center, ensuring effective merchandise presentation, managing sales budgets and forecasts, and assessing economic trends. This role involves overseeing the implementation of community outreach programs and ensuring compliance with all company and legal policies and procedures. The manager provides supervision and development opportunities for associates, ensuring the provision of quality eyewear through consultations, education, product selection, and minor frame repairs. They uphold the company's Open Door Policy, coordinate job-related activities, and promote a culture of belonging and continuous improvement. The manager is expected to act with integrity, serve customers and members by putting them first, and strive for excellence by driving continuous improvements and adopting new technologies.

Requirements

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Nice To Haves

• Supervising Associates

Responsibilities

• Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, and in-stock and inventory levels.
• Budgets and forecasts sales and assesses economic trends and community needs.
• Models, enforces, and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques.
• Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community.
• Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center.
• Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset.
• Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.
• Upholds the Company's Open Door Policy.
• Coordinates, completes, and oversees job-related activities and assignments.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
• Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
• Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first and considers and adapts to how, where, and when customers shop.
• Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers all stakeholders when making plans.
• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree