Certified Ophthalmic Assistant

Mass General Brigham•Stoneham, MA
•Onsite

About The Position

The Certified Ophthalmic Assistant provides clinical and technical support throughout the outpatient eye care experience under the direction of the Chief Ophthalmic Technician and the Service/Site Manager. The position is based at the Stoneham location, which provides Comprehensive Ophthalmology and Retina services. The assistant works with providers and clinical professionals to support patient care and may gain exposure to a variety of ophthalmic specialties and technology.

Requirements

  • High school diploma or equivalent.
  • Current Certified Ophthalmic Assistant (COA) certification through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO), maintained in good standing.
  • At least one year of experience working as an Ophthalmic Assistant in a supervised clinical setting.
  • Working knowledge of ophthalmic terminology, clinical procedures, and diagnostic testing.
  • Strong communication and interpersonal skills, including the ability to build positive relationships with patients, families, providers, and care-team members.
  • Commitment to compassionate, patient-centered care.
  • Ability to stay organized, prioritize responsibilities, and adapt in a busy clinical environment.
  • Ability to work independently and as part of a collaborative, multidisciplinary team.
  • Strong attention to detail, sound judgment, and problem-solving skills.
  • Familiarity with electronic health records and standard computer applications, including Microsoft Office.

Responsibilities

  • Prepare patients for ophthalmic examinations and procedures.
  • Perform ophthalmic testing and clinical procedures.
  • Support providers during patient examinations and care.
  • Use ophthalmic equipment and technology as part of patient care.
  • Collaborate with providers, technicians, and other care-team members.
  • Help create an efficient, welcoming, and patient-centered experience.

Benefits

  • Comprehensive benefits.
  • Career advancement opportunities.
  • Differentials, premiums, and bonuses, as applicable.
  • Recognition programs.
  • Free on-site parking.
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