Certified Ophthalmic Assistant

Mass General Brigham•Stoneham, MA

1d•$28 - $43•Onsite

About The Position

The Certified Ophthalmic Assistant provides clinical and technical support throughout the outpatient eye care experience under the direction of the Chief Ophthalmic Technician and Service/Site Manager. The role is based at Mass Eye and Ear’s Stoneham location, which offers Comprehensive Ophthalmology and Retina services. The assistant works with providers and clinical professionals to support patient examinations and care, use ophthalmic technology, and help ensure an efficient, welcoming, patient-centered experience. The position offers opportunities to build ophthalmic knowledge and hands-on experience in a collaborative team environment.

Requirements

High school diploma or equivalent.
Current Certified Ophthalmic Assistant (COA) certification through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO), maintained in good standing.
At least one year of experience working as an Ophthalmic Assistant in a supervised clinical setting.
Working knowledge of ophthalmic terminology, clinical procedures, and diagnostic testing.
Strong communication and interpersonal skills, including the ability to build positive relationships with patients, families, providers, and care team members.
Commitment to compassionate, patient-centered care.
Ability to stay organized, prioritize responsibilities, and adapt in a busy clinical environment.
Ability to work independently and as part of a collaborative, multidisciplinary team.
Strong attention to detail, sound judgment, and problem-solving skills.
Familiarity with electronic health records and standard computer applications, including Microsoft Office.

Responsibilities

Prepare patients for ophthalmic examinations and procedures.
Perform a variety of ophthalmic testing and clinical procedures.
Support providers during patient examinations and care.
Use ophthalmic equipment and technology as part of the patient care process.
Collaborate with providers, technicians, and other members of the care team.
Help create an efficient, welcoming, and patient-centered experience for each patient.