Certified Occupancy Specialist - Section 8 / Tax Credit

Independent Management Services•Inkster, MI
•Onsite

About The Position

Independent Management Services is hiring a Certified Occupancy Specialist for Thompson Tower Apartments in Inkster, Michigan. The position supports occupancy, marketing, leasing, resident verification, and affordable-housing compliance. The specialist collects information for eligibility screening, rent calculations, and income verification; completes initial and annual resident income recertifications; and conducts unit inspections before move-in and move-out to ensure units are ready within deadlines. The role also responds to resident requests and concerns, maintains professional relationships with residents, and provides administrative support including filing, typing, telephone coverage, and data entry. The position reports directly to the Site Manager. Independent Management Services is a full-service property management and marketing firm specializing in revitalizing under-managed multifamily housing developments. Founded in 1989, the company manages more than 100 communities in 11 states, focusing on affordable and workforce housing, with additional experience in market-rate and commercial property management. The company describes opportunities for career growth and provides training and employee development.

Requirements

  • Sales-minded, with strong attention to detail and verbal and written communication skills.
  • Excellent follow-up skills through telephone or email correspondence.
  • Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.
  • Knowledge of REAC and MOR compliance.
  • Demonstrated reliable attendance and punctuality.

Nice To Haves

  • Proficiency with Paycom software and the Microsoft Office suite.
  • Experience with RealPage OneSite.

Responsibilities

  • Handle occupancy, marketing, leasing, and resident verification procedures.
  • Collect resident information for eligibility screening, rent calculation, and income verification.
  • Complete initial and annual resident income recertifications.
  • Conduct unit inspections before move-in and move-out and ensure units are ready for occupancy by required deadlines.
  • Receive and resolve resident requests and concerns.
  • Foster positive working relationships with residents while maintaining a professional demeanor.
  • Provide administrative support, including filing, typing, answering telephones, and data entry.
  • Adhere to Federal Fair Housing Laws.

Benefits

  • Employer-paid health and dental insurance for employee-only coverage, with affordable dependent and family coverage.
  • Voluntary vision, life, accident injury, long-term disability, and identity theft insurance options.
  • 401(k) with an above-average employer matching contribution.
  • Generous paid time off package.
  • Training and employee development program.
  • Other employee benefits.
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