Certified Nursing Attendant
Saint Barnabas Medical Center•New York, NY
•Onsite
About The Position
The Certified Nursing Attendant (CNA) provides direct patient care to adult and geriatric patients in a medical-surgical unit under the supervision of a Registered Nurse. Delivers safe, efficient, and patient-centered care while ensuring exceptional customer service and responsiveness to patient needs. Contributes to positive patient outcomes and satisfaction (HCAHPS) through compassionate, professional interactions.
Requirements
- High School Diploma or equivalent required
- Current Certified Nursing Assistant (CNA) certification
- Basic Life Support (BLS) certification required
- Exceptional customer service and interpersonal skills
- Strong communication and active listening abilities
- Ability to multitask in a fast-paced environment
- Compassion, empathy, and emotional intelligence
- Attention to detail and strong observational skills
Nice To Haves
- Experience in a medical-surgical or acute care setting
- Knowledge of electronic medical records (EMR) systems
- Strong background in patient-centered care and service excellence
Responsibilities
- Greets patients and families in a courteous, respectful, and professional manner, promoting a positive patient experience
- Provides compassionate, patient-centered care by anticipating needs and ensuring comfort, dignity, and safety
- Assists with activities of daily living (ADLs), including bathing, grooming, toileting, feeding, and mobility
- Performs and documents vital signs, intake/output, and other clinical data as assigned
- Practices hourly rounding using the “4 Ps” (Pain, Position, Personal Needs, Placement) to enhance patient satisfaction
- Communicates effectively with patients, families, and interdisciplinary team members
- Responds promptly to call lights and patient requests, demonstrating responsiveness and accountability
- Maintains patient privacy, confidentiality, and cultural sensitivity in all interactions
- Supports admissions, transfers, and discharges, ensuring continuity of care
- Maintains a clean, safe, and organized patient care environment
- Utilizes de-escalation techniques and reports concerns or changes in patient condition to nursing staff promptly
- Works closely with RNs, physicians, and interdisciplinary team members to support care plans
- Reports changes in patient condition or concerns promptly
- Participates in shift handoffs and unit communication processes
- Supports a team-oriented, respectful, and patient-centered environment
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
