Certified Nursing Assistant 3 (H)

University of Miami•Coral Gables, FL

About The Position

The Certified Nursing Assistant assists with patient care throughout nursing areas and performs receptionist and clerical duties to support efficient nursing-unit operations. The role also involves operating sterilization equipment, assembling and decontaminating surgical instruments, and working in a surgical processing environment. The position reports directly to the Nurse Manager. Responsibilities are divided among CNA duties (20%), instrument processing (40%), and clerical duties across all areas (40%). The role also requires maintaining professional accountability, confidentiality, clinical competency, certifications, and compliance with University, hospital, and department policies. Other duties may be assigned as needed.

Requirements

  • Graduate from an accredited school of nursing assistant.
  • Strong interpersonal communication skills.
  • Proven track record of building relationships with physicians, direct reports, and key staff.
  • Moderate to advanced computer literacy and skills.
  • Maintain a CPR provider card.
  • Maintain professional certifications or licensure in active status.

Nice To Haves

  • Two years of recent experience preferred.
  • Ambulatory experience preferred.

Responsibilities

  • Observe and report patients’ status and needs; obtain weights, vital signs, and specimens, and report or transport results and specimens as directed.
  • Operate equipment safely, alert appropriate RN team members to emergencies or changes in patient status, and gather equipment for emergency care when requested.
  • Demonstrate age-specific competencies and participate in quality improvement initiatives.
  • Use aseptic technique; understand equipment, instrumentation, and supplies; decontaminate, clean, disinfect, and sterilize instruments, trays, and scopes.
  • Care for specialty items, verify sterilization dates and package integrity, identify instruments needing immediate turnaround, and maintain sterile inventory.
  • Perform and interpret biological, chemical, and mechanical sterilization indicators; complete related paperwork and documentation.
  • Receive orders, dispatch instruments and supplies promptly, identify supplies and instruments, and report equipment requiring repair.
  • Maintain a clean and orderly work environment, recognize and report hazards, check and supply rooms, and perform related duties based on departmental needs.
  • Perform clinical and clerical functions, including typing, faxing, copying, mailing, answering and routing telephone calls, and working in both clinical and clerical settings.
  • Implement appropriate preventive measures for patients identified as having safety risks.
  • Schedule follow-up appointments, consultations, laboratory tests, diagnostic procedures, operating-room visits, and radiation treatment as ordered; provide patients with appropriate information.
  • Retrieve diagnostic studies, print next-day schedules, manage and reconcile charges as directed, order stock-room supplies, maintain supplies and forms, and pick up mail daily.
  • Maintain confidentiality of medical, financial, employee, computer, and other sensitive information; maintain professional demeanor and clinical competency; consult internal experts when appropriate.
  • Maintain continuing-education documentation and an active CPR provider card; attend mandatory in-services, participate in performance improvement, seek training, and maintain professional certifications or licensure.
  • Practice within the guidelines and scope of a certified nursing assistant; communicate courteously and effectively with patients, managers, physicians, visitors, and interdisciplinary teams.
  • Address customer needs, follow through on expectations, attempt to resolve complaints and refer unresolved issues to managers, and work cooperatively to support quality patient care.
  • Report to work reliably, serve as a mentor and role model, and comply with University, hospital, and department policies and procedures.

Benefits

  • Medical insurance
  • Dental insurance
  • Tuition remission
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