About The Position

The Certified Patient Care Assistant for the Progressive Care Unit provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. The role involves ongoing patient data collection and documentation in medical records, along with unit support functions that contribute to efficient nursing department operations. The position works under supervision and is responsible for an assigned unit in a fast-paced, sometimes stressful, customer-service-focused environment. The employee interacts with facility staff, patients, families, and physicians. The role offers a supportive, team-oriented working environment and opportunities for education, process and quality improvement, and inter-professional collaboration. Staff are encouraged to participate in the Shared Leadership Council and contribute to patient experience and quality initiatives. The position is full time, with three 12-hour day shifts and no set schedule. Weekend rotations and rotating holidays are required.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Current BLS certification.
  • Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers; Tucson new hires must have current CNA certification in the state of practice.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
  • Excellent organizational skills and effective human relations and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
  • Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
  • Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.
  • Employees in specified Banner behavioral health settings serving children, and employees working for Banner Home Care AZ, must have and maintain an Arizona Fingerprint Clearance Card; employees in specified behavioral health settings must also sign an Arizona Criminal History Affidavit upon hire.

Nice To Haves

  • Licensed Nursing Assistant (LNA) licensure in Arizona.
  • Recent healthcare experience.
  • Successful completion of an approved unit secretary program.
  • Additional related education and/or experience.

Responsibilities

  • Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
  • Collect patient specimens and data, including vital signs and input/output measurements, in accordance with unit and facility policies.
  • Document objective data and routine aspects of patient care and assist with transportation of patient specimens.
  • Recognize and report changes or abnormalities in patient health status and responses to treatment to a licensed professional.
  • Communicate patient status accurately and completely to other caregivers to promote continuity of care.
  • Perform delegated procedures and use equipment consistent with demonstrated competencies, state scope of practice, and licensed-professional supervision; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies, support, and assistance to medical staff and patients for unit-specific procedures under direct supervision.
  • Perform receptionist and clerical duties and help resolve customer problems or route them to the appropriate person.
  • Maintain patient records, including admission, transfer, discharge, progress-note, and consent-form information; scan or file reports and forms and keep charting materials accessible.
  • Maintain patient education materials and assist with ordering patient specimens.
  • May transcribe and process physician orders using the electronic medical record.
  • Maintain office, dietary, and medical supplies; complete requisitions and reconcile deliveries.
  • Monitor and track electronic equipment, including patient ID scanners and laptop computers, and ensure it is accounted for and working.
  • Depending on assignment, assist with patient transportation, including pre-operative and immediate post-operative patients to critical care, and participate in operating room turnover.

Benefits

  • Option to participate in a variety of health, financial, and security benefits.
  • $1 per hour weekend shift differential.
  • 18% night shift differential when applicable.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service