Certified Nursing Assistant FT

SRM MANAGEMENT GROUP LLC•Macon, GA

About The Position

The Certified Nursing Assistant is responsible for enhancing the resident and family experience through compassionate care and by demonstrating the organization’s Golden Rule value. The role supports residents’ daily living needs, including personal care, meal service, light housekeeping, and laundry, while encouraging independence. The position also contributes to a clean, safe, and dignified community environment; responds to resident and visitor requests; observes and reports changes in residents’ health and emotional well-being; and follows established policies, procedures, and HIPAA requirements. The description includes supervisory responsibilities in the Resident Services Department, including employee training, work direction, performance appraisal, and addressing complaints and problems.

Requirements

High school diploma or GED, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations.
Ability to follow detailed but straightforward written or oral instructions.
Ability to address problems involving a few concrete variables in standardized situations.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Responsibilities

Assist residents with activities of daily living, including dressing, grooming, peri-care, toileting, and hygiene.
Interact with residents with empathy, kindness, compassion, and respect.
Observe residents and report changes in their health and emotional well-being to a supervisor.
Serve and assist residents in the dining room at breakfast, lunch, and dinner.
Initiate and participate in leisure activities listed on the activity calendar.
Maintain a clean, safe, and orderly environment and complete daily housekeeping and laundry duties.
Respond promptly and courteously to requests for assistance from residents, families, and visitors.
Communicate in a language each resident can understand.
Ensure residents or responsible parties sign residents out when they leave the community.
Identify and report safety hazards, use safe working habits, and follow emergency policies and procedures.
Serve as essential personnel during emergencies or inclement weather and remain at the community until released by a supervisor.
Work collaboratively with associates and management and maintain a positive, respectful attitude.
Comply with attendance, call-off, dress code, training, in-service, meeting, and HIPAA requirements.
Refer inquiries about resident care from families and visitors to the immediate supervisor.
Assist with training and mentoring new employees.
Take initiative, offer solutions and suggestions, and undertake special projects or other assigned duties.
Directly supervise Resident Services Department employees, including training, planning and assigning work, directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and problems.