Certified Nurse Aide

Margaret Mary Health•Batesville, IN

15h

About The Position

The Certified Nurse Aide assists hospice patients with personal care and homemaking tasks so they can remain in their homes, and provides emotional support to patients and families. The aide performs services ordered by the clinical team, which may include medical duties such as taking vital signs, and works under the direct supervision of an LPN or RN. Care must remain within the CNA’s scope of practice. The position includes hands-on patient care, support with household tasks, scheduling and communication, referral and records coordination, office and supply upkeep, documentation, and participation in quality improvement efforts. The aide follows the clinical team’s care plan and visit schedule, reports changes or concerns to the nurse or office, and demonstrates competencies for all populations served.

Requirements

Strong verbal, written, and listening communication skills.
Attention to detail.
Ability to operate a computer, phone, copier, and medical equipment.
High school diploma or equivalent.
Current Certified Nurse Aide licensure in Indiana.
Up to 3 months of related experience.

Responsibilities

Use only approved abbreviations and follow patient safety goals, including using two patient identifiers before treatments.
Follow the aide care plan developed by the clinical team.
Provide bathing and personal care, including skin, hair, nail, and mouth care; assist with ambulation, exercise, feeding, and positioning.
Assist with light housekeeping, including meals and laundry, and encourage patient independence as appropriate.
Provide psychosocial, spiritual, and palliative care and support.
Perform ordered CNA-scope services as indicated in the plan of care, including applying creams, powder, or ointment to intact skin; converting a urinary drainage bag to a leg bag; nasal cannula care; pediculosis or scabies treatment; post-mortem care; prosthesis care; applying or removing splinting devices; and applying or removing TED hose.
Attend case conferences and IDG as needed.
Inform the nurse or office of patient-condition changes and concerns raised by the patient, family, or caregiver.
Schedule aide visits as directed by the case manager and assist with scheduling conflicts.
Triage calls and manage them appropriately; answer phones professionally and with sensitivity to callers.
Accept referrals, request registration information for new referrals, and create a new referral matrix.
Obtain medical records as needed by the clinical team and perform chart auditing.
Complete registration for lab testing and scan and fax documents, including lab results to outside providers.
Follow the visit schedule and remain in the home for the assigned time.
Communicate with families about schedules and schedule changes.
Maintain medical supplies at established par levels; manage donated-supply inventory; keep storage areas and the office organized; and clean and disinfect equipment as needed.
Ensure time and visit documentation is accurate, timely, thorough, and signed in accordance with departmental, state, and federal requirements.
Participate in and assist with quality improvement and LEAN efforts, including data gathering and documentation.
Accept new assignments, remain flexible with schedules and duties, work independently, and multitask.
Perform duties assigned by the manager and assist with running reports.
Demonstrate competencies for all populations served.