About The Position

The Certified Medical Laboratory Technician conducts or supports laboratory testing used to aid in the diagnosis and treatment of disease, ensuring proficiency and accuracy while following established policies and procedures. The role performs and reports assigned waived, moderate, and high complexity testing, uses laboratory data systems, reviews pending work, and ensures appropriate specimen retention and handling. The technician participates in quality control and quality management, monitors supplies and reagents, operates and maintains laboratory instrumentation, and investigates technical issues. The role complies with organizational, governmental, and accrediting standards; maintains a safe and clean work environment; and supports customer service, quality, and financial initiatives. It also involves communication with laboratory and healthcare team members, sharing critical information, supporting customers, instructing students and colleagues, and maintaining professional development through continuing education. This is a non-management position reporting to a supervisor, manager, director, or executive.

Requirements

  • Associate degree in laboratory science or medical technology.
  • No experience required.
  • MLT (ASCP), MLT(ASCP)cm, or MLT (AMT) certification; alternatively, a State Medical Laboratory Technician license is required for team members working in Tennessee.
  • Basic computer skills.
  • Knowledge of laboratory equipment.
  • Proficient computer skills, including word processing, spreadsheets, and databases.
  • Ability to complete required competencies within the required time frame and participate in assigned proficiency testing.
  • Data entry skills.
  • Mathematical skills.
  • Ability to perform data conversion.

Responsibilities

  • Perform and report assigned waived, moderate, and high complexity clinical laboratory tests in accordance with standard operating procedures.
  • Escalate discrepancies and review pending work according to established protocols.
  • Operate laboratory data systems and applications; ensure proper specimen retention.
  • Collect, label, handle, and process specimens correctly; verify patient, specimen, and result identification and evaluate specimen integrity.
  • Participate in quality control and quality management, evaluate QC results, notify appropriate individuals of unresolved issues, and perform lookbacks when required.
  • Monitor supply and reagent inventory, document receipt and opening of supplies, monitor expiration dates, and use resources efficiently.
  • Operate laboratory instrumentation; identify and troubleshoot equipment malfunctions and technical problems; consult appropriate individuals or service representatives and document issues.
  • Perform and document instrumentation maintenance and function or operational checks.
  • Comply with organizational policies and applicable governmental and accrediting standards; complete competency assessments as assigned.
  • Maintain a safe and clean work environment and respond promptly to safety violations.
  • Support system and campus financial, customer service, and quality initiatives.
  • Organize and prioritize work, respond to customer satisfaction issues, and assume responsibility for section operations in the absence of a supervisor or lead technologist.
  • Instruct students, new team members, laboratory support staff, and hospital personnel in procedures, techniques, and theory.
  • Participate in job applicant interviews as needed, complete team assignments, and support work-unit action plans and department goals.
  • Communicate effectively in person, by phone, and in writing with laboratory leaders, pathologists, team members, and healthcare customers.
  • Communicate pertinent information, including critical values, to the healthcare team and complete required documentation.
  • Educate and support laboratory customers using positive, professional interpersonal skills.
  • Meet continuing education requirements, assess training needs, and participate in annual continuing education programs.
  • Perform other duties as assigned.
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