Certified Medical Clerical Assistant II | FT | Days | Memphis

Methodist Le Bonheur Healthcare

13d•Onsite

About The Position

Provides care in a medical clinic under the direction of a provider and performs administrative tasks to help the medical office run smoothly. Maintains a clean and safe environment, provides patients with information, and models behavior consistent with The Methodist Mission, Vision and Values. The role includes patient-facing clinical support as well as receptionist, clerical, and data-entry work. The position supports patients throughout clinic visits, collects and records patient information, assists with examinations and procedures, performs specified clinical tasks under direction, and helps maintain exam and procedure rooms, instruments, and supplies. Patient education and instructions are provided under the authorization of the supervising physician. The role requires a high school diploma or equivalent, 3–5 years of medical assistant or similar work experience, and the listed required certifications. It involves frequent patient contact, exposure to body fluids and hazardous or poisonous materials, and medium physical work.

Requirements

High school diploma or equivalent.
3–5 years of experience as a medical assistant or in a similar role.
HEARTSAVER certification from the American Heart Association.
Nationally Certified Medical Assistant certification from the National Association of Health Professionals.
Strong written and verbal communication skills, including the ability to communicate tactfully and professionally with patients, patient families, nurse practitioners, and physicians.
Successfully complete applicable Level 2 competency assessments and skills checklists, demonstrating proficiency in all measured areas.
Ability to work independently and as part of a multidisciplinary team.
Successfully complete assigned training and development programs for the role within the mandated time frame.
Demonstrated computer skills and ability to navigate EMR software and document appropriately.
Ability to review computer reports in accordance with evidence-based guidelines.
Demonstrated proficiency in motivational interviewing and teach-back techniques.
Ability to act quickly in emergency situations.

Nice To Haves

Technical degree or diploma in medical assisting.
NCCT Medical Assistant certification from the National Center for Competency Testing.
Certified Clinical Medical Assistant certification from the National Healthcareer Association.
AAMA Certified Medical Assistant certification from the American Association of Medical Assistants.
AMT Registered Medical Assistant certification from American Medical Technologists.
Basic Life Support certification from the American Heart Association.

Responsibilities

Perform receptionist, clerical, and data-entry activities related to patient care, including scheduling appointments and diagnostic imaging exams, lab callbacks, prior authorizations, retrieving medical histories, completing patient paperwork and forms, and answering and returning phone calls.
Assist patients throughout visits as needed, accompany them to exam or procedure rooms, and respond to their needs professionally and in a friendly manner.
Collect and record patient measurements and information, including height, weight, temperature, pulse, respiration rate, blood pressure, presenting and previous conditions, surgical history, review of systems, past medical and social history, medical management, and allergies.
Assist with preparation for physical examinations as needed.
Perform EKGs, remove sutures or staples, and change sterile and non-sterile dressings as directed.
Collect and prepare specimens for laboratory analysis using non-invasive techniques, including urine, sputum, and stool; assist with undressing, cleansing, and positioning patients for procedures.
Perform skin tests and venipuncture to withdraw blood.
Administer medication and immunizations under the direction of a physician or advanced practice provider.
Authorize prescription refills and provide prescription information to pharmacies when ordered and authorized by a physician or advanced practice provider.
Administer first aid or cardiopulmonary resuscitation in an emergency.
Prepare and clean exam and procedure rooms, instruments, and equipment between patient visits; ensure infection-control practices, instrument cleaning and sterilization, and proper disposal of contaminated supplies.
Prepare orders, sort, store, and restock exam and procedure room supplies; duties may include ordering and maintaining stock.
Provide patient education and instructions under the authorization of the supervising physician.
Complete other duties as assigned or requested.