Certified Medical Assistant - Jamestown Healing Clinic

Jamestown Sklallam Tribe•Sequim, WA

About The Position

The Certified Medical Assistant provides patient care under the direction of a physician, ARNP, PA-C, or other licensed healthcare provider at the Jamestown Healing Clinic. The role is part of an integrated care team delivering primary care, dental, behavioral health, and opiate use disorder treatment services. A key duty is conducting and processing urine drug screens for female patients, including directly observing specimen collection under established procedures and substance-use testing protocols, with professionalism, discretion, and respect for patient dignity and confidentiality. The position supports providers and patients through clinical procedures, testing, documentation, care coordination, and clinic operations. The schedule is Monday–Friday, 5:30 AM–2:00 PM, with no regularly scheduled weekend shifts. The clinic describes its work environment as collaborative and close-knit, with a focus on compassionate, patient-centered care and community wellness.

Requirements

High school diploma or equivalent.
Completion of 1–2 years (4–6 quarters) of an accredited Medical Assistant Program.
Basic First Aid/CPR certification from the American Heart Association.
Current Washington State Health Care Assistant certification at levels A, C, and E.
Experience in phlebotomy.
Understanding of and adherence to state (RCW, WAC) and federal confidentiality regulations (42 CFR Part 2).
Knowledge of medication administration procedures and processes.
Knowledge of CPT and ICD-9 coding procedures and billing processes.
Knowledge of medical terminology.
Strong interpersonal skills and effective verbal and written communication.
Computer proficiency in Microsoft Word, Excel, and PowerPoint.
Ability to pass a criminal background investigation.
Compliance with current vaccine requirements for employment.
Ability to travel locally and regionally as assigned.
Valid Washington State Driver’s License.

Nice To Haves

CAAHEP- or ABHES-accredited medical assisting program or LPN program.
Experience and knowledge of EPIC.
Knowledge of local, state, and federal laws and regulations.
Knowledge of office administrative operations, including personnel management and compliance.
Excellent organizational skills and ability to prioritize multiple tasks.
Effective time management, decision-making, and problem-solving skills.
Ability to demonstrate initiative and work independently with little supervision.
American Indian/Alaska Native preferences apply.

Responsibilities

Provide services described in the American Association of Medical Assistants Occupational Analysis and applicable skill sets.
Room patients and obtain and document vital signs, patient history when necessary, and chief complaints according to provider direction and clinic protocols.
Maintain medical records, including scanning, recording, and updating information and documentation related to urine screenings and other test submissions.
Process orders and prescription requests, and assist with medication or procedure pre-certification and authorization.
Record patient charges for electronic billing as needed.
Assist providers with information related to patient follow-up care.
Follow up on laboratory and radiology results as directed by the provider.
Prepare patients for laboratory and radiology services and schedule diagnostic tests and referrals as needed.
Under licensed-clinician supervision, perform EKGs, ear lavages, waived laboratory tests, venipuncture, and wound dressings.
Administer ordered IM, Sub-Q, and nasal medications and immunizations.
Observe urine sample collection from female patients according to established substance-abuse testing protocols.
Process laboratory orders and post results promptly while communicating with appropriate staff.
Address client concerns and questions about the urinalysis process.
Follow clinic procedures and workflows for handling urine collection, samples, and information to support accuracy and consistency.
Share suggestions with the supervisor to improve policies and procedures for behavioral health and related social and health service programs.
Develop and maintain cooperative working relationships with outside Federal, State, and private agencies and funding sources.
Recognize and respond appropriately to urgent or emergent situations according to protocols.
Maintain work areas, exam rooms, supplies, medications, and immunizations.
Perform basic triage according to office protocols.
Maintain effective working relationships with providers, staff, and management.
Document work processes as required.
Maintain professional appearance and conduct and protect patient confidentiality.
Follow clinic policies and procedures, including safety and work practices in the Occupational Exposure Control Plan and HIPAA requirements.
Cross-train to assist staff with other duties as assigned.