Certified Medical Assistant - Jamestown Healing Clinic

JAMESTOWN SKLALLAM TRIBE•Sequim, WA

2d•$23 - $30•Onsite

About The Position

The Jamestown Healing Clinic Certified Medical Assistant (CMA) is responsible for patient care under the direction of a physician, ARNP, PA-C, or other licensed healthcare provider at the Jamestown Healing Clinic. This position works as part of a team for an integrated care clinic that combines primary care, dental, behavioral health, and opiate use disorder treatment. An important responsibility of this position includes conducting and processing urine drug screens for female patients, including directly observing specimen collection in accordance with established procedures and substance use testing protocols. This function supports accurate testing, patient safety, and the delivery of effective, coordinated care. Candidates should be comfortable performing this responsibility with professionalism, discretion, and respect for patient dignity and confidentiality.

Requirements

High School Diploma or equivalent.
Completion of 1–2 years (4–6 quarters) of an accredited Medical Assistant Program.
Basic First Aid/CPR from the American Heart Association.
Maintain current Washington State Health Care Assistant certification at levels A, C, and E.
Experience in phlebotomy.
Understands and adheres to state (RCW, WAC) and federal confidentiality regulations (42 CFR Part 2).
Knowledge of medication administration procedures and processes.
Knowledge of CPT and ICD-9 coding procedures and billing processes.
Knowledge of medical terminology.
Exceptional interpersonal skills, including effective verbal and written communication.
Computer proficiency in Microsoft Word, Excel, and PowerPoint.
Must be able to successfully pass a criminal background investigation.
Uphold all current vaccine requirements for employment.
Ability to travel locally and regionally as assigned.
Valid Washington State Driver’s License.

Nice To Haves

CAAHEP or ABHES accredited medical assisting program or LPN program.
Experience and knowledge of EPIC.
Knowledge of local, state, and federal laws and regulations.
Knowledge of office administrative operations, including personnel management and compliance.
Excellent organizational skills and the ability to prioritize multiple tasks.
Effective time management, decision-making, and problem-solving skills.
Demonstrate initiative and work independently with little supervision.

Responsibilities

Provide all services as described in the American Association of Medical Assistants Occupational Analysis (AAMA) and skill sets.
Room patients, obtain and document vitals, patient history if necessary, and chief complaint as directed by provider and clinic protocol.
Maintain medical records by scanning, recording, and updating employee information, including documentation related to urine screenings and other test submissions.
Process orders, prescription requests, pre-certification or authorization of medications or procedures.
Record patient charges as needed for electronic billing.
Assist the provider with patient information pertaining to follow-up care.
Follow up on results of lab and radiology reports as directed by the provider.
Provide laboratory and radiology preparation.
Schedule diagnostic tests and referrals as needed.
Under the supervision of a licensed clinician, perform procedures such as EKG, ear lavage, WAIVED lab tests, venipuncture, and wound dressings.
Give IM, Sub-Q, and nasal medications and immunizations as ordered.
Observe collection of urine samples from female patients in accordance with established procedures for substance abuse testing protocol.
Process laboratory orders and post results for providers in a timely manner while maintaining proper and efficient communication with appropriate staff.
Assist and address all client concerns and questions regarding the UA process.
Strictly adhere to the Jamestown Healing Clinic standard operating procedures and workflow in handling collection, samples, and information to ensure accuracy and consistency.
Inform, advise, and make suggestions to supervisor about ideas to improve policies and procedures of behavioral health and related social and health service programs.
Develop and maintain cooperative working relations with outside Federal, State, and private agencies and funding sources.
Recognize and respond appropriately to urgent/emergent situations per protocols.
Maintain work area, exam rooms, supplies, medications, and immunizations.
Perform basic triage per specific office protocol procedures.
Establish and maintain effective working relationships with providers, staff, and management.
Document work processes as required.
Maintain professional appearance and personal conduct.
Maintain and ensure patient confidentiality.
Adhere to all Jamestown Healing Clinic policies and procedures, including but not limited to standards for safety and work practices as described in the Occupational Exposure Control Plan and HIPAA.
Cross-train to assist staff with other duties as assigned.