CMA - Certified Medical Assistant - Specialty Clinic - Maywood

Trinity Health • Maywood, IL

23h • Onsite

About The Position

The Certified Medical Assistant utilizes a defined skill set consistent with the basic educational program, certification, and relevant work experience to deliver direct care to the patient in the ambulatory setting. Working under the direct supervision/licensure of the physician, the Medical Assistant is an integral member of the health care team and is responsible for coordinating the pre/intra/post aspects of the medical visit. Those include direct care, registration & scheduling, physician-patient communication and other office-related tasks. In addition, will administer medication and works directly with other health care professionals at the site as well as ancillary department and services to coordinate care. The core Magis values of care, concern, cooperation and respect are evidenced in daily work.

Requirements

• High School Diploma plus training acquired through work experience or education
• Successful completion of accredited medical assistant program
• Must possess at least one (1) of the following Medical Assistant credentials: Certified Medical Assistant (CMA) American Association of Medical Assistants (AAMA) Registered Medical Assistant (RMA) American Medical Technologists (AMT) National Center for Competency Testing (NCCT) National Healthcareer Association (NHA)
• CPR by the American Heart Association
• Successful completion of Loyola's phlebotomy training program is required.
• Must complete Loyola's math exam with a score of 100% for medication administration
• Must maintain/demonstrate competency for the 'home base' clinical area as well as at least one other specialty clinic as appropriate to the clinic location
• Basic Keyboarding Skills
• Ability to communicate verbally
• Ability to deal calmly and courteously with people
• Ability to deal with stressful situations
• Ability to finish tasks in a timely manner
• Ability to follow oral and written instructions and established procedures
• Ability to function independently and manage own time and work tasks
• Ability to maintain accuracy and consistency
• Ability to maintain confidentiality
• Ability to maintain office files and follow standard office procedures
• Ability to work as an effective team member

Nice To Haves

• Administrative or technical background acquired through completion of 2 - 3 years of college
• 1-2 years of previous job-related experience
• Ambulatory experience in primary or specialty setting is preferred.
• EPIC, EPIC Cadence
• Microsoft Outlook

Responsibilities

• Provides care to the patient and support to the physician throughout the entire visit, beginning at the time of arrival at the reception desk, during the visit, and completion of the check out process. This includes but is not limited to history taking, assisting with routine tasks and procedures, telephone messaging, scheduling and visit follow up orders.
• Works under the supervision of a registered professional nurse when additional skill, assessment and expertise are needed, or in the absence of the physician
• Utilizes technical skills and knowledge of the computerized scheduling systems to generate patient demographic info as well as facilitate appointment scheduling and access to care. Demonstrates capacity for attention to detail as it relates to insurance, billing and referral processes.
• Demonstrates initial and ongoing competency with the enterprise's computerized scheduling systems for clinic appointments and ancillary testing. In addition, coordinates external referrals into and out of the system when requested or ordered by the physician. Routinely reviews physician schedules to identify opportunities to improve patient access and/or reduce wait times, maximize staff/physician productivity and maintain clinic flow
• Serves as the primary source of contact for clinical operations within the department. Deals promptly, directly and completely with messages from patients and physicians.
• Serves as the "live" recorder of the Physician visit with the patient. Is proficient in the physician documentation templates and protects confidentiality of patient's personal health information (PHI). Follows all rules of documentation within EPIC.
• Demonstrates knowledge of the principles of growth and development for the appropriate age span of the units patients. The age span of the unit's patients is: School Age, Adolescence, Young Adult, Middle Adult & Geriatrics

Benefits

• Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED