Certified Medical Assistant

LifeMDGreenville, SC
Remote

About The Position

LifeMD is actively seeking an experienced, adaptable full-time Certified Medical Assistant (CMA) to join our clinical team in a remote capacity. The ideal candidate must live outside of 50 miles from the Greenville, SC office and preferably reside in the Pacific or Mountain Standard Time zones. As a Certified Medical Assistant, you will be a foundational partner in our Primary Care division, assisting board-certified physicians nationwide. Your role is crucial in supporting our expanding patient base and ensuring a seamless patient experience.

Requirements

  • Current CMA/RMA certification
  • 2+ years of experience as a CMA/RMA
  • Ability to work rotating schedule, including nights and weekends
  • Professional experience working with EMRs, Word, Excel, and Outlook
  • Excellent verbal and written communication skills

Nice To Haves

  • Bilingual in English and Spanish
  • Excellent interpersonal skills
  • Attention to detail with exceptional organizational skills
  • High level of professionalism and empathy
  • Desire to serve and protect the company by adhering to professional standards, company policies and procedures, and federal, state, and local requirements
  • Ability to interact with patients in a courteous manner and keep best practices for patient centered care at the forefront
  • Eagerness to demonstrate initiative and ownership for accomplishing new and different requests, while exploring opportunities that add value to the role

Responsibilities

  • Scheduling patient appointments and maintaining communication to confirm future appointments
  • Documenting patient medical information and intake forms
  • Ensuring all related reports, labs and information is completed and available in the patient's chart prior to their appointment
  • Performing data entry tasks to document patient records within database and maintaining patient charts
  • Answering and responding to patient questions and concerns in a timely manner
  • Recording vital signs
  • Corresponding with customer service representatives regarding patient questions
  • Performing other related duties as assigned or requested

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (Roth 401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation & Public Holidays)
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