Certified Medical Assistant
About The Position
This role provides friendly, professional, and high-quality support to CompleteCare’s providers within a team-based, patient-centered medical home model of care. The Certified Medical Assistant will provide services to patients while ensuring a safe environment of care, reducing risks of infections, and embodying friendly and courteous customer service. They will act as an active participant in the healthcare team, working with all levels of staff to ensure the best care possible for patients and meeting specific healthcare performance improvement goals. Adherence to HIPAA guidelines for patient confidentiality is essential. The role involves problem-solving issues proactively and positively, organizing and prioritizing tasks, and working with a supervisor to plan departmental activities, evaluate data, and make suggestions for improvement. Maintaining a clean and orderly workspace and efficiently utilizing supplies are also key responsibilities. Additional duties include managing the provider’s schedule, preparing patients for exams, assisting providers, administering vaccines, completing referrals, communicating patient status, disposing of soiled equipment and waste, transporting and preparing instruments for sterilization, and keeping the clinical area clean and stocked. The position may require lifting/assisting patients, working with hazardous materials, and walking/standing for long periods.
Requirements
- High School diploma or equivalent
- Graduate of an approved Medical Assistant program
- 1 – 2 years of experience in a healthcare setting
- MA certification required within 6 months of employment
- CPR certified
- Excellent communication and problem-solving skills
- Excellent interpersonal skills and the ability to work effectively with all members of the healthcare team
- Commitment to professional growth and development in a dynamic, forward-thinking organization
- Demonstrated knowledge in the role of every medical emergency
Nice To Haves
- Experience with electronic medical records preferred
Responsibilities
- Provide services to patients while ensuring a safe environment of care
- Reduce risks of nosocomial infections in patients, employees, and visitors
- Embody friendly and courteous customer service with both patients and staff
- Act as an active participant in the healthcare team
- Work with team to meet specific healthcare performance improvement goals
- Adhere to all applicable HIPAA guidelines
- Problem-solve issues as they arise in a proactive and positive manner
- Organize and prioritize tasks as assigned
- Work with supervisor to plan departmental activities, evaluate data and make suggestions for improvement
- Maintains clean and orderly workspace and efficiently utilizes supplies
- Manages assigned provider’s schedule to ensure that we are optimizing access for our patients
- Communicates with provider about patients to be seen
- Greets patients and escorts them to exam rooms
- Identifies patients and confirms medical records
- Schedule appointments as necessary
- Registers patients and collects all information required
- Prepares patients record for provider
- Prepares patients for exam by collecting relevant medical history, information about visits, vital signs, and instructs patients on preparation for exam procedures
- Assists provider during examination
- Selects and completes all required forms for each medical screening
- Guides patients through their visit
- Administers vaccines and completes referrals as needed
- Communicates status of the patient with other members of the healthcare team
- Assures medical charts are returned
- Properly disposes of soiled equipment and laundry and prepares regulated medical waste
- Transports and retrieves instruments safely and prepares for sterilization
- Keeps clinical area clean, orderly, and stocked with supplies
- Opens and closes clinical area according to assignment
- Assists Practice Manager, Head Nurse or Charge Nurse with other tasks and projects as required on an as-needed basis
- May require lifting/assisting patients
- Requires work with hazardous and bio-hazardous materials
- Requires walking/standing for long periods of time
- Additional job duties as assigned
Benefits
- Comprehensive medical, dental, and vision insurance
- Paid time off (vacation, sick leave, and holidays)
- 401(k) retirement plan with employer matching
- Incentive program
- Life and disability insurance
- Continuing education and professional development opportunities
- Flexible Spending Accounts (FSA)
- Tuition reimbursement
- Reimbursement for licensure and certifications
- Reimbursement for CPR
- Discounted services
- Employee recognition programs
- Health Reimbursement Arrangement (HRA) via Ameriflex (covers most out-of-pocket expenses)
- Pension plan
- Cancer insurance policies
- Employee-paid life insurance — 2x annual salary, up to $150K (CCHN-paid benefit)
- AAA membership (discounted rates)
- BJ’s Wholesale Club membership (discounted rates)
- Direct deposit
- Childcare reimbursement program
- Intersite travel reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
