Certified Medical Assistant

Cascadia Health
$28 - $30Hybrid

About The Position

The Certified Medical Assistant (CMA) plays a vital role in supporting the delivery of high-quality, patient-centered care in a trauma-informed, culturally responsive, and integrated primary care environment. The CMA is responsible for maintaining patient flow, assisting providers with clinical tasks, ensuring infection control protocols are followed, and contributing to a safe and welcoming clinic environment. The CMA also performs clinical and administrative duties within their scope of practice and adheres to organizational policies and protocols.

Requirements

  • Graduate of an accredited Medical Assistant program
  • Current certification as a Medical Assistant through an accredited organization (e.g., AAMA, NCCT)
  • Current CPR certification (must remain valid)
  • Ability to travel between clinic sites as needed
  • Strong interpersonal and communication skills with a patient-centered, trauma-informed approach.
  • Proficiency in clinical and administrative tasks within the CMA scope of practice.
  • Ability to work collaboratively with individuals from diverse backgrounds, including those with mental health and substance use challenges.
  • Effective problem-solving, time management, and organizational skills.
  • Basic computer literacy, including data entry, report generation, and navigation of EHR systems.

Nice To Haves

  • Six months of experience as a Medical Assistant in a clinical setting; two years in a clinical setting.
  • Experience with electronic health records, especially Epic.

Responsibilities

  • Greet patients, escort them to examination rooms, and prepare them for examinations or procedures, ensuring they feel comfortable and informed. Rooming includes welcoming patients, verifying their information, completing screenings, documenting in the EHR, and preparing the room to ensure a smooth and efficient visit while maintaining a high standard of quality.
  • Accurately measure and record vital signs, including height, weight, MAP, blood pressure, pulse, respiratory rate, temperature, and pain level.
  • Perform point-of-care testing (e.g., capillary and urine collection, nasal and throat swabs) and CLIA-waived lab procedures as ordered by providers.
  • Conduct venipuncture, collect laboratory specimens, prepare specimens for transport, and log results appropriately.
  • Administer medications and vaccinations (intramuscular and subcutaneous) under provider direction and within scope.
  • Assist providers with clinical procedures, including wound care, dressing changes, suture and staple removal, and basic diagnostic tests (e.g., EKG).
  • Relay information to patients as directed by providers, ensuring they understand care plans and follow-up steps.
  • Manage in-basket tasks effectively, including addressing patient messages, refills, and provider communication in a timely manner.
  • Accurately document all patient interactions and clinical data in the electronic health record (EHR) in a timely manner.
  • Communicate effectively with providers, patients, and other team members to relay messages, coordinate care, and address patient inquiries.
  • Process medication refill requests according to protocol, ensuring timely communication with providers and patients.
  • Maintain a clean and well-stocked clinical environment, ensuring exam rooms, supplies, and equipment are prepared for daily operations.
  • Follow infection control protocols, including hand hygiene, personal protective equipment use, and proper sterilization of instruments using an autoclave.
  • Monitor and document the operational status of clinic equipment, including daily checks of the AED and other essential devices.
  • Support compliance with OSHA, HIPAA, and organizational standards.
  • Participate in quality improvement initiatives, staff meetings, and mandatory training to support professional development and clinic excellence

Benefits

  • Generous Paid Time Off Package - Full-time employees earn 6 weeks of PTO in their first year!
  • Medical and Dental Coverage (begins 1st of the month following hire date)
  • VSP Vision Discount Plan
  • 403(b) Retirement Plan - Eligible after 60 days with immediate 100% vesting and a 1-to-1 company match up to 3% per pay period, plus the opportunity for an additional discretionary contribution (up to 5%) at the end of the fiscal year.
  • Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
  • Short-Term Disability, Long-Term Disability, and Life Insurance
  • Paid Bereavement and Jury Duty Leave
  • Length of Service Award
  • Voluntary Life Insurance
  • Supplemental Insurance
  • Student loan forgiveness options
  • Employee Assistance Program (EAP)
  • Bike to Work Reimbursement
  • Discounted Fitness Memberships
  • Trauma Support Team
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