Medical Assistant, Certified - Interventional Pain Management

Orlando Health•Zephyrhills, FL

1d•Onsite

About The Position

The Certified Medical Assistant provides patient care in an ambulatory setting under the direction of a physician or Advanced Practice Provider (APP) in the Interventional Pain Management department at the Zephyrhills location. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m. The role supports patients and families throughout examinations and procedures and works collaboratively with clinical, administrative, and operations staff. The position is accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues. The Medical Assistant gathers and documents patient information, assists with examinations and procedures, provides routine treatments, administers approved medication types, processes calls, enters orders under provider direction, and helps coordinate specialty testing and consultations. The role also supports quality improvement, patient safety, infection control, regulatory compliance, and efficient use of supplies. Reception, scheduling, and patient discharge support may be required as needed.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable work experience as a Certified Medical Assistant in a patient care setting.
Maintain current BLS Healthcare Provider Certification.
Maintain current certification or registration as a Medical Assistant through an accepted certifying agency. Certifications or registrations from agencies not listed may be considered case by case.

Responsibilities

Gather patient data through interviews and observation.
Assist patients and families in preparing for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-specific tasks and skills.
Provide routine treatments and administer approved medication types.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison to help schedule specialty testing and specialty physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Participate in quality initiatives, goal attainment, and clinical outcome improvement activities.
Communicate effectively and professionally with patients and family members and collaborate with administrative and operations staff.
Follow Orlando Health and department policies, procedures, value statements, and Commitment to Excellent standards.
Maintain patient and personal safety practices and follow infection control standards.
Maintain regular and punctual attendance and comply with Orlando Health policies.
Provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office with reception, scheduling, and patient discharge as needed.