About The Position

The Certified Medical Assistant works closely with the primary care physician to deliver excellent patient care while providing services within the medical assisting scope and applicable state guidelines. The role reviews and updates health records, measures vital signs, and prepares treatment rooms for examinations. The position is part of Mercy Health’s Heart and Vascular Institute physician practice.

Requirements

  • High school degree or GED.
  • Active medical assisting certification from an accepted organization within 12 months of the start date: CMA, RMA, CCMA, NRCMA, or NCMA.
  • If unable to obtain medical assistant certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
  • BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; preferred at hire and required before independent patient care at BSMH.
  • Problem-solving skills, basic computer skills, and excellent communication and interpersonal skills.
  • Ability to engage with staff and patients professionally.

Nice To Haves

  • One year of medical assistant healthcare experience.
  • Two years of clerical experience in a physician’s office.

Responsibilities

  • Greet patients and community members respectfully and provide excellent customer service.
  • Prepare and review patient charts for upcoming visits, verifying diagnostic test results, hospital reports, and other medical records are correct and up to date.
  • Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
  • Perform departmental clerical duties, including checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
  • Troubleshoot and resolve problems promptly.
  • Perform other duties as assigned.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.
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