Certified Medical Assistant (CMA)- Roswell Thoracic Surgery

Wellstar Health System

About The Position

The Medical Assistant (MA) supports physicians and other healthcare professionals by performing clinical and administrative tasks to ensure efficient patient care in a fast-paced medical setting. The MA works with patients in front- and back-office functions and operates under the direction of the Nurse Supervisor and/or Practice/Office Manager. The role includes gathering and recording vital signs and other relevant patient information, preparing patients for examinations, assisting with treatments, coordinating tests and follow-up care, and documenting treatment in the medical record. The MA anticipates patient needs and symptoms and responds appropriately, prioritizing patient safety and experience. The position requires competency to serve patients of all ages. The MA provides relationship-based, patient-centered care adapted to patients’ population-specific characteristics and cultural diversity. They collaborate with patients and, when appropriate, their families or significant others; prepare patients, rooms, and equipment; assist physicians and APPs; carry out orders; and respond to requests outside office visits. The MA may also support front-office functions such as check-in, check-out, and scheduling. The role follows recognized clinical practice standards, applicable laws and regulations, and Wellstar policies and procedures. The MA collaborates with providers, nurses, and clinical staff, participates in meetings and quality-improvement activities, and may help onboard or train team members, trainees, or students. Ongoing competency assessment and education are required. The MA contributes improvement ideas, uses supplies and medications responsibly, alerts staff when supplies are low, may provide staffing coverage for absences, and performs other assigned duties.

Requirements

High school diploma or GED and a Medical Assisting certificate.
Upon hire, current certification from one of the following medical assisting credentialing bodies: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA), or an accepted listed equivalent: CMA, NRCMA, NCMA, RMA, or CCMA.
Upon hire, a current BLS card from the American Heart Association; accepted listed certifications include BLS, ARC-BLS, or BLS-I.
Ability to work quickly and efficiently to ensure patient comfort and satisfaction.
High ability to read, write, and speak English.
Basic computer skills.
Strong organization and attention to detail.
Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting.
At least one year of experience in the area or specialty for which the candidate is applying.

Responsibilities

Provide relationship-based, patient-centered care that reflects patients’ age, gender, disease, and cultural diversity.
Collaborate and communicate with patients and, as appropriate, their families or significant others to support a comfortable office experience.
Prepare patients for visits with physicians and APPs.
Prepare rooms and equipment and assist physicians and APPs with patient treatment.
Carry out orders generated during office visits and respond to patient requests outside visits.
Maintain patient safety at all times.
May assist with front-office functions, including check-in, check-out, scheduling, and other non-clinical tasks.
Provide care according to recognized clinical practice guidelines and applicable laws, regulations, standards, and organizational policies.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
Participate in daily huddles, staff meetings, workgroups, committees, and quality-improvement initiatives.
May precept or assist with onboarding and training new team members, trainees, or students.
Complete initial and ongoing competency assessments and required mandatory and population-specific education.
Identify opportunities to improve care delivery and suggest solutions; reflect on performance and pursue relevant training or mentorship.
Use medical supplies and medications efficiently, minimize waste, and alert supervisors or ordering staff when supplies are running low.
May provide staffing coverage for absences, vacation, and leave.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.