Medical Assistant-Annapolis Thoracic Surgery

Luminis Health•Annapolis, MD

2d•$20 - $26•Onsite

About The Position

Medical Assistants perform a variety of administrative and clinical tasks to help provide care to patients, support providers, and keep office operations running smoothly. This role involves accurate patient registration and scheduling, maintaining inventory of medical and office supplies, processing supply orders, and adhering to Quality Assurance/Quality Control standards. The Medical Assistant will also be responsible for completing lab requests, referral and health forms, and maintaining logs as mandated by state and federal regulatory guidelines. Clinical duties include administering injections, EKGs, spirometry, performing phlebotomy, and rendering therapeutic treatments as instructed by the physician. Additionally, the role requires understanding patient eligibility programs, identifying patient needs for referrals and preauthorizations, answering and screening office calls, greeting patients professionally, and maintaining proper telephone etiquette. Accurate data input into the electronic health record, accessing patient information only as needed, obtaining and documenting patient vital signs, interviewing and triaging patients, assisting providers in medical examinations, and demonstrating I.C.A.R.E. behaviors to improve the patient experience are also key responsibilities. Other projects and duties as assigned.

Requirements

High School diploma or equivalent.
One year of clerical/billing experience in a medical office setting.
Experience operating multi-line phone systems, fax machines, photocopiers, PCs, credit card machines, glucometers, EKG machines and other medical equipment as required by the medical practice.
Current American Heart Association Health Care Provider CPR certification is required.

Nice To Haves

CMA, RMA or AAMA (through an approved/accredited organization) preferred
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.

Responsibilities

Accurately register and schedule patients, print documents to include the providers daily schedule
Ensures that sufficient inventories of medical and office supplies are stocked and maintained in the office and exam rooms.
Process the ordering of clinical supplies in accordance with practice standards.
Demonstrates an understanding of Quality Assurance/Quality Control standards; completes lab requests, referral and health forms and maintains logs as mandated by state and federal regulatory guidelines, policies and procedures of AAHCE.
Administers injections, EKGs, spirometry, perform phlebotomy, and renders therapeutic treatments (practice specific) as instructed by the physician.
Understands how to determine patient eligibility using programs such as Medicaid EVS; can consistently identify when a patient is in need of a referral and/or preauthorization.
Answers and screens office calls, greets patients in a professional and timely manner; projects proper telephone etiquette; understands when it is acceptable to release patients protected health information.
Accurate, complete, and timely data input within the bounds of record access and in compliance with the processes and procedures governing the electronic health record. Accessing patient record information only as it directly pertains to the performance of work duties.
Obtain patient vital signs and properly document them in the patients medical record. Interviews, triages and prepares patients to facilitate smooth flow, assists providers in medical examinations, and provides other general assistance to the provider and staff as necessary.
Demonstrates the I.C.A.R.E. behaviors to improve the patient’s experience
Performs other projects and duties as assigned.