Certified Medical Assistant (CMA) - Urgent Care - Spartanburg

Bon Secours Mercy Health • Spartanburg, SC

1d

About The Position

The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards for quality and excellence. Under provider direction, the Medical Assistant contributes to completing the patient’s chief complaint by collecting measurements such as respirations, blood pressure, pulse oximetry, height, weight, and temperature. The role documents patient and family needs, participates in planning and implementing patient care, and administers ordered medications within the Medical Assisting scope and state guidelines.

The position supports clinical and administrative operations, prepares patients for examination, identifies and reports significant changes in patient condition, and escalates issues to the provider, supervisor, or appropriate internal resource. The associate may travel to other facilities for BSMH providers or adjust hours to meet patient care needs as directed by the practice manager.

Bon Secours is a faith-based, patient-focused organization committed to compassion, human dignity, integrity, service, stewardship, collaboration, excellence, and respect. The organization describes its benefits as supporting associates’ personal and professional well-being; benefits may vary by market and employment status.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted certifying body: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NCMA (National Center for Competency Testing; not accepted in South Carolina), or NRCMA (National Association for Health Professionals; not accepted in South Carolina).
• In South Carolina, completion of an accepted Medical Assistant training program is required. Accepted options include an accredited post-secondary Medical Assistant program; a South Carolina Department of Education-approved career and technical education health sciences program; a military Medical Assisting program; a U.S. Department of Labor-approved Registered Apprenticeship program; or a health care employer-delivered training program aligned to a nationally accredited certification exam.
• If the incumbent is unable to obtain MA certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail.
• Ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina).
• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data and identify significant changes in patient condition, reporting them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Travel to other facilities for BSMH providers or adjust hours to meet patient care needs as directed by the practice manager.
• Record patients’ medical history, vital statistics, and information such as test results in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
• Provide authorized prescription and drug refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Complete skills or competency checklists to assist physicians with examining and treating patients, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED