Certified Medical Assistant (CMA) - Physician Practice - Tuckahoe Orthopaedic & Physical Therapy - Richmond

Bon Secours Mercy Health•Richmond, VA

About The Position

The Certified Medical Assistant is a key member of the physician practice team, working closely with the primary care physician to provide excellent patient care. The role ensures services are performed within the scope of medical assisting and applicable state guidelines. Responsibilities include reviewing and updating health records, measuring vital signs, and preparing treatment rooms for examinations. The position is with Tuckahoe Orthopaedic & Physical Therapy in Richmond. It is scheduled for 40 hours per week on the day shift.

Requirements

High school degree or GED.
Active medical assisting certification from an accepted organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NRCMA (National Association for Health Professionals), or NCMA (National Center for Competency Testing).
If unable to obtain medical assistant certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; for Bon Secours Mercy Health it is preferred at hire and required before independent patient care.
Problem-solving skills, basic computer skills, and excellent communication and interpersonal skills.
Ability to engage professionally with staff and patients.

Nice To Haves

One year of medical assistant healthcare experience (preferred, not required).
Two years of clerical experience in a physician’s office (preferred, not required).
Basic Life Support certification from the American Heart Association is preferred at hire for Bon Secours Mercy Health locations.

Responsibilities

Greet patients and community members respectfully and provide excellent customer service.
Prepare and review patient charts for upcoming visits, verifying that diagnostic test results, hospital reports, and other medical records are correct and up to date.
Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
Perform related clerical duties, such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
Troubleshoot and resolve problems promptly.
Perform other duties as assigned.