About The Position

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States. Medsien is revolutionizing healthcare through cutting-edge remote care management services. We are committed to providing top-tier care coordination for chronic disease management programs, helping practices enhance patient outcomes while maximizing efficiency. Our Medical Assistants play a crucial role in delivering our mission by working directly in clinics to support patients and clinical staff.

Requirements

  • National certification in Medical Assisting from AAMA, NHA, NCCT, NAHP or similar required.
  • 1+ years of experience working in a clinical setting, preferably in a care management or chronic disease management role.
  • Strong communication skills and the ability to work collaboratively with clinical staff and patients.
  • Proficiency in medical terminology and clinical processes.
  • Must be highly organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment.
  • Willingness to travel to different clinic locations in the Greenville, TN area as needed.

Responsibilities

  • Engage with eligible patients in person at partner clinics and introduce Medsien’s Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs.
  • Educate patients on the benefits of CCM and RPM services and answer questions about the programs.
  • Guide eligible patients through the enrollment process and ensure all required information and documentation are completed accurately.
  • Communicate clearly and compassionately with patients and their families throughout enrollment.
  • Coordinate with clinic staff and Medsien’s care management team to support a smooth patient enrollment experience.
  • Maintain accurate records of patient interactions and enrollment status.
  • Work toward established patient enrollment goals.
  • Build positive relationships with patients and clinic staff while representing Medsien professionally.

Benefits

  • Competitive salary and benefits package.
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