About The Position

The Certified Medical Assistant provides patient-centered, specialized, evidence-based care across the continuum using a team-based approach to meet patients’ physical and psychosocial needs. Under the supervision of a physician, advanced practice clinician, RN, or nurse leader, the role performs patient-centered care and collaborates with the care team to support quality patient outcomes. The position contributes to clinic goals through compassionate, safe care and a commitment to continuous growth and professional development. The role is based at TCP Dermatology, 1516 S Commercial, Neenah, Wisconsin. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with no weekends or holidays. The position is scheduled for 40 hours per week and 1.0 FTE. Compliance with department-specific competencies is required.

Requirements

  • Valid certification or registration through the American Association of Medical Assistants (AAMA), American Medical Technologist (AMT), National Healthcare Association (NHA), or National Center for Competency Testing (NCCT), or a valid State of Wisconsin Licensed Practical Nurse license.
  • American Heart Association Healthcare Provider Basic Life Support (BLS).
  • Comply with department-specific competencies.
  • Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and to lift up to 50 pounds without assistance.
  • Manual dexterity and hand-eye coordination to perform patient care procedures.

Responsibilities

  • Receive and execute orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
  • Room patients, obtain and document vital signs and pertinent health information, validate medication reconciliation completion, and prepare patients for examination.
  • Provide documentation support for complex documentation in the electronic health record during provider visits.
  • Assist in meeting patients’ care needs in collaboration with the care team to ensure quality, cost-effective, and safe patient care practices.
  • Address situations or decisions to ensure patient concerns and needs are met.
  • Reinforce patient education to improve care outcomes and safe patient practices.
  • Assist the provider or RN in performing and documenting tests and procedures.
  • Assist in discharging patients after office visits, reinforce the after-visit summary, and aid with medication, laboratory, and radiology orders as needed.
  • Demonstrate professional and therapeutic relationships with patients, families, team members, and providers.
  • Participate in patient panel management and work with care team members to monitor patients who may benefit from recommended health screenings, preventive services, and chronic disease tracking interventions.

Benefits

  • Health coaches
  • Relaxation rooms
  • Health-focused apps (Wonder, Ripple)
  • Mental health support
  • Minimal or zero copays
  • Team member cost-sharing premiums
  • Daycare
  • Continued opportunities for learning and development
  • Accessible and transparent leadership
  • Commitment to work/life balance
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