About The Position

The Certified Medical Assistant (MA) gathers, screens, communicates, and acts on information under delegation from a provider, registered nurse, or licensed practical nurse, within the MA’s scope of practice. The role combines clerical work with direct patient care in a family medicine office. Clerical work includes greeting patients, answering telephones, scheduling appointments, and updating patients’ electronic medical records. Clinical work includes rooming patients; taking medical histories; obtaining and recording vital signs; preparing exam rooms and patients for examinations and procedures; explaining treatment procedures; supporting patient flow; and assisting physicians, nurse practitioners, or physician assistants during examinations. The position requires current medical assistant certification or registration. The schedule is Monday through Thursday, starting at 7:15 a.m. or 7:45 a.m. and ending at 5:30 p.m., with the possibility of one evening per week until 7:00 p.m. Friday shifts end at 4:30 p.m.

Requirements

  • High school diploma, GED, or graduation from a medical assistant program.
  • Current medical assistant certification from AAMA, AMT, NCCT, AMCA, NAHP, or NHA. Certification from another organization requires THMG Leadership Approval.
  • BLS certification.
  • Computer skills, including use and navigation.
  • Excellent communication skills.
  • Excellent interpersonal skills.
  • General clerical skills.

Responsibilities

  • Gather, screen, communicate, and act on information as delegated by a provider, registered nurse, or licensed practical nurse, within the MA’s scope of practice.
  • Greet patients, answer telephones, schedule appointments, and update patients’ electronic medical records.
  • Room patients and take medical histories.
  • Perform and record vital signs.
  • Prepare exam rooms for procedures and prepare patients for examinations.
  • Explain treatment procedures to patients.
  • Facilitate patient flow through the office.
  • Assist physicians, nurse practitioners, or physician assistants during examinations.
  • Complete and maintain competencies and trainings required for the role.
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