Pediatrics - Certified Medical Assistant

Ridgecrest Regional Hospital•Ridgecrest, CA

2d•Onsite

About The Position

The Certified Medical Assistant (CMA) supports high-quality, patient-centered care in an outpatient Pediatrics clinic under the supervision of the Clinic Manager and Lead Resource Nurse. The role provides clinical and administrative support to promote efficient clinic operations and a positive patient experience. Duties include preparing patients for examinations, taking vital signs, assisting providers during visits and procedures, coordinating appointments and referrals, managing patient communications and medical records, and completing insurance and medication prior authorizations. The CMA works collaboratively with clinic and office staff, RRH departments, external facilities, and other personnel to support patient flow and access to care. The position serves a team-based outpatient clinic serving children and adults, including people who may face income, language, cultural, or social barriers to care. The CMA is expected to follow organizational policies and applicable federal, state, and local requirements, including HIPAA and OSHA, and to support RRH’s mission and values of quality, respect, integrity, partnership, and compassion.

Requirements

High school graduate or equivalent.
Current Certified Medical Assistant certification, which must be maintained.
Basic Life Support (BLS) certification required upon hire or within two months of hire.
Ability to read, write, understand, and communicate effectively in English.
Knowledge of office organization and basic clerical skills.
Experience with computers, computer systems, and PC Windows software.
Demonstrated maturity and ability to exercise careful judgment.
Ability to work with minimal supervision.
Ability to put Service Excellence skills into practice with patients, families, and coworkers.

Nice To Haves

Medical Assistant healthcare experience preferred.

Responsibilities

Provide direct patient-care support, including taking vital signs and preparing patients for examinations.
Assist providers during clinical procedures and patient visits.
Support efficient patient flow throughout clinic visits and other patient encounters.
Schedule appointments, maintain medical records, and process referrals.
Manage patient communications and complete insurance and medication prior authorizations accurately and promptly.
Collaborate with clinic and office staff, RRH departments, external facilities, and contract and volunteer personnel.
Support a team-based, patient-centered outpatient clinic serving children and adults, including patients who may face barriers to accessing care.
Follow organizational policies, procedures, standards of care, and applicable federal, state, and local requirements, including HIPAA and OSHA.
Support RRH’s mission, organizational quality, and commitment to patient-centered care.
Perform other duties as assigned.