Certified Medical Assistant (44060)

UROLOGY CLINICS OF NORTH TEXAS PLLC•Frisco, TX

12d•Onsite

About The Position

Urology Clinics of North Texas is seeking a Certified Medical Assistant to provide clinical support to physicians and APPs in delivering patient care and administrative support. The role involves managing clinic opening procedures, maintaining patient flow, handling patient calls and prescriptions, preparing patients for exams and procedures, managing medical supplies, processing prior authorizations and other necessary documentation, and ensuring compliance with OSHA and CLIA standards. The Medical Assistant will also be responsible for instrument sterilization, specimen preparation, and maintaining a clean and organized clinical environment.

Requirements

Maintain a basic understanding of urology-related terminology, medications, procedures, and instruments used.
Analyze and prioritize information to maintain a well-organized and efficient clinical structure.
Utilize good communication skills during interactions with parents, patients, coworkers, and providers.
Achieve and maintain positive working relationships and rapport with all coworkers, physicians, employees, and other health care providers.
Work should be performed in accordance with established procedures and by using independent judgment and discretion.
Excellent interpersonal skills as well as verbal and written communication skills.
Maintain a professional appearance and demeanor; appropriate work attire is scrubs at all times.
Ability to multi-task and pay very close attention to detail.
Knowledge of medical office methods and procedures.
Ability to perform specimen collection, vital signs, urinalysis, catheterization, and instrument sterilization.
Basic computer skills and an understanding of the practice's EMR/PM and Document Management Systems.
Maintain MA certification and required CEUs.
Active Certified Clinical Medical Assistant Certification.

Responsibilities

Opening of the clinic, including unlocking doors, turning on lights, starting computers, chart prep, opening restrooms and exam rooms, testing urine controls, and turning on equipment.
Surgery scheduling.
Maintain an efficient patient flow for the provider.
Answer incoming calls requiring MA assistance and discuss acute symptoms with the physician when necessary.
Return patient calls and process prescriptions in a timely manner, documenting all in the patient's EHR.
Document calls and any outside communications in the patient's record in EHR.
Perform any tests or tasks assigned by the Provider.
Prepare and assist the Provider with exams and procedures.
Clean, prepare, and stock exam rooms, lab area, and restroom daily.
Prepare specimens for the lab as necessary and adhere to the lab insurance matrix.
Administer injections and draw blood using aseptic technique.
Clean, disinfect, and sterilize instruments daily.
Perform catheterization using sterile technique.
Document all necessary MA workflow in the appropriate EHR templates.
Complete reports for missing results as given by the Administrator.
Complete all logs required by OSHA within the time frame as outlined by OSHA (e.g., exam room cleaning logs, freezer temp log, eye wash station log, fridge temp log).
Manage and maintain any CLIA requirements as necessary.
Manage and maintain all OSHA standards.
Maintain stock of all medical supplies necessary for clinic use and place orders or notify Administrator of needs.
Complete/process all prior authorizations for medications.
Complete/process all Title 19s as needed.
Complete Letter of Medical Necessity as needed.
Perform chart take down daily/weekly as needed, placing PHI and reports in appropriate scan bins.
Ensure all chart notes are in patient charts for the providers assisted during the week and shred dictation notes once verified.
Ensure all files in exam rooms and providers' files are stocked on a weekly basis or daily if needed.
Perform weekly spore testing for the autoclave.
Maintain cystoscope pressure testing/cleaning/sterilization station daily with proper documentation.
Clean and maintain the supply and sample cabinet.
Notify call center of physician schedule changes.
Complete all patient phone calls by end of each day.
Schedule outpatient or inpatient surgeries or services as assigned.
Perform any tasks, duties, or special projects as assigned by the Administrator.