CMA, Physician's Office

Hopedale Medical Complex•Hopedale, IL

6d•$21 - $24•Hybrid

About The Position

Hopedale Medical Complex is seeking a compassionate and motivated Certified Medical Assistant (CMA) to join our Physician's Office team. If you're passionate about providing outstanding patient care and enjoy working in a collaborative, fast-paced healthcare environment, we'd love to hear from you! The Certified Medical Assistant (CMA) provides direct patient care under the supervision of a physician, nurse, and/or Practice Manager while maintaining a professional, compassionate, and patient-centered approach. This position assists with patient assessments, clinical procedures, documentation, patient education, and coordination of care. The CMA may also cross-train to support front office operations and provide coverage at HMC satellite clinics as needed.

Requirements

Current Certified Medical Assistant (CMA) certification through a nationally recognized certifying organization is required.
Current CPR/BLS certification or ability to obtain upon hire.
Must be available to participate in the Saturday rotation.
Excellent communication and customer service skills.
Strong organizational skills and attention to detail.
Ability to multitask in a fast-paced clinical environment.
Professional, dependable, and team-oriented.

Nice To Haves

Venipuncture experience preferred.
Flexibility to work in HMC satellite clinics as needed.

Responsibilities

Prepare patient charts, visit paperwork, and exam rooms prior to appointments.
Welcome patients, escort them to exam rooms, and obtain vital signs, medical history, current medications, and chief complaints.
Assist physicians with examinations and minor procedures.
Complete accurate and timely documentation in the electronic medical record.
Prepare laboratory and diagnostic imaging requisitions with appropriate diagnoses.
Provide patient education, including medication instructions and follow-up care.
Communicate physician-reviewed test results and instructions to patients.
Answer incoming telephone calls professionally and route clinical concerns appropriately.
Schedule specialty referrals and follow-up appointments.
Assist with filing, scanning, and maintaining patient medical records.
Cross-train to assist with front office reception duties as needed.
Support consulting specialty providers including Cardiology, Orthopedics, Spine, Urology, and other specialty clinics.
Stock and maintain exam rooms and clinical supplies.
Review incoming laboratory and imaging results and route them to the appropriate provider.
Maintain HIPAA compliance, infection prevention standards, and patient confidentiality.
Participate in quality improvement initiatives and perform other duties as assigned.