Certified Medical Assistant (CMA) Duke Primary Care-Blue Ridge

Duke Careers • Durham, NC

2d • Onsite

About The Position

Duke Primary Care Blue Ridge is seeking a Certified Medical Assistant (CMA) to join their dedicated healthcare team. This team, which includes family care doctors, nurse practitioners, and physician assistants, provides comprehensive medical care for patients of all ages. Their services encompass annual physical exams, health screenings, preventive care, diagnostics, smoking cessation support, treatment of acute illnesses, and immunizations. They also offer diabetes education, nutrition counseling, and women’s health services. For pediatric patients, they provide well-child care, routine check-ups, and school physicals, managing conditions like allergies, asthma, and diabetes for all age groups.

Requirements

• Graduation from accredited Medical Assistant program strongly preferred (Level I, II, III).
• High school or GED graduation required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
• BLS required.
• Good customer service skills.
• Ability to understand and follow oral and written instructions.
• Working knowledge of sterile techniques and special procedures applicable to work performed.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable for work in a clinic setting.
• Working knowledge of infection control procedures and safety precautions.
• Age-specific competencies.
• Daily clinic preparation process; registration, scheduling, charge posting, order entry.
• Ability to document and communicate pertinent information.
• Ability to establish and maintain effective working relationships with patients and clinic staff.
• Typing skills.
• Knowledge of medical terminology.
• Level II: At least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III: At least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• 1 year of experience will be provided for an Associate degree in Medical Assisting.
• Applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Nice To Haves

• Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred (Level II, III).
• Ability to independently seek out resources and work collaboratively (Levels II and III).

Responsibilities

• Functions as an integral member of the interdisciplinary healthcare team in providing direct patient care.
• Performs routine administrative and patient care supportive duties in a Health System medical practice.
• Assists medical and/or nursing staff in the examination and treatment of patients.
• Ensures the clinic/office runs smoothly.
• Answers telephones.
• Greets patients.
• Updates and files patient medical records.
• Fills out insurance forms.
• Handles correspondence.
• Schedules appointments.
• Arranges for hospital admissions.
• Arranges for laboratory services.
• Handles billing and bookkeeping.
• Takes medical histories and recording vital signs.
• Explains treatment procedures to patients.
• Prepares patients for examinations and procedures.
• Assists the physician during the examination and procedures.
• Collects and prepares laboratory specimens.
• Performs basic laboratory tests on the premises.
• Disposes of contaminated supplies.
• Sterilizes medical instruments.
• Promotes patient/family understanding of the educational content and their involvement in the plan of care, and documents in patient record.
• Prepares and administers medications as directed by a physician.
• Authorizes drug refills as directed.
• Telephones prescriptions to a pharmacy.
• Draws blood.
• Prepares patients for x-rays, tests and procedures.
• Takes electrocardiograms.
• Removes sutures/staples.
• Changes sterile and non-sterile dressings.

Benefits

• Relocation Assistance (based on eligibility)
• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED