Certified Medical Assistant – DIS

Meritus Health External•Hagerstown, MD

3d•Onsite

About The Position

Diagnostic Imaging at Meritus Health depends on seamless coordination, compassionate patient support, and accurate clinical preparation. As a Certified Medical Assistant in Diagnostic Imaging Services, you will play a key role in supporting technologists, radiologists, and clinical teams by ensuring patients are prepared, informed, and ready for their imaging procedures. This role blends administrative efficiency with hands-on clinical care, helping maintain patient flow across modalities such as MRI, CT, Ultrasound, X-ray, and Mammography. You’ll assist with patient intake, exam readiness, clinical documentation, and follow-up coordination while contributing to a safe, organized, and patient-centered environment. Guided by our mission to improve the health of our community, you’ll help uphold high standards of service, communication, and clinical excellence.

Requirements

High school diploma or equivalent
Certificate or Associate Degree from an accredited Medical Assistant program
Certified Medical Assistant (e.g., NCCT, AAMA, or equivalent) required
Current BLS (CPR) certification required
Strong communication and organizational skills, with the ability to support multiple imaging modalities
Comfort using electronic health record (EHR) systems and imaging-related workflows
Ability to remain calm, professional, and patient-focused in a fast-paced, high-volume environment
Understanding of medical terminology and basic clinical procedures
Ability to multitask, prioritize, and collaborate effectively with technologists, radiologists, and clinical staff
Compassion, attention to detail, and commitment to high-quality patient care

Nice To Haves

Prior MA experience in a clinical or outpatient setting preferred
Experience supporting imaging, specialty care, or procedural environments is beneficial

Responsibilities

Greet patients, obtain medical histories, verify orders, and document vital signs as needed for imaging preparation
Prepare patients for imaging procedures by reviewing instructions, confirming safety screening requirements, and ensuring exam readiness
Assist technologists with patient positioning support, room turnover, and workflow coordination
Perform clinical tasks such as injections (if permitted by certification and policy), specimen collection, and point-of-care testing
Manage scheduling, follow-up appointments, and coordination of additional imaging or specialty referrals
Complete administrative duties including answering phones, processing paperwork, and maintaining accurate medical records
Maintain clean, organized, and sterile exam rooms and equipment
Provide patient education, reinforce imaging preparation instructions, and support follow-up communication
Respond appropriately to urgent or emergency situations within the imaging department
Support departmental efficiency by assisting with patient flow, communication, and operational needs