Certified Medical Assistant (CMA) II

Axia Women's Health • Indianapolis, IN

14h • $18 - $23 • Onsite

About The Position

Axia Women’s Health is recruiting a Certified Medical Assistant for its Indianapolis North practice in Indianapolis, Indiana. The role supports physicians, providers, and nurses in delivering high-quality women’s health care. Following patient-care protocols and physician guidance, the Medical Assistant engages with patients, assists with care, records relevant information, and helps patients understand and use clinical services. This is an on-site position scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with one afternoon off, for 36 hours per week. The posting also describes the role as full-time and states that benefits are available.

The position includes routine clinical intake and patient support, assisting with examinations and office-based procedures, administering ordered medications and injections, collecting specimens, performing blood draws and CLIA-waived tests, entering provider orders, maintaining records, and supporting procedure-room preparation and cleanup. After completing competency skills training, the Medical Assistant may assist with office-based surgical procedures. The role also involves scheduling, responding to patient inquiries, maintaining safety and infection-control practices, following SOPs and HIPAA/OSHA policies, and contributing to team operations and quality improvement.

Candidates must have a high school diploma or equivalent and current national Medical Assistant certification. CPR certification is required if performing office-based surgeries. OB/GYN or women’s health experience and eClinicalWorks experience are preferred. The role calls for strong communication, organizational, teamwork, adaptability, and multitasking skills, along with Microsoft Office and EHR proficiency. A flexible schedule and coverage at satellite locations may be needed, where applicable.

Requirements

• High school diploma or equivalent.
• Current national Medical Assistant certification, such as CMA, RMA, NCMA, or CCMA.
• CPR certification if performing office-based surgeries.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Compassionate and empathetic attitude toward patients.
• Time-management skills, including effectively prioritizing tasks and patients.
• Ability to work collaboratively in a team environment.
• Adaptability and willingness to adjust to changing priorities and conditions.
• Strong knowledge of Microsoft Office Suite.
• Proficiency with electronic health record (EHR) systems.
• Ability to work a flexible schedule and provide coverage at satellite locations, where applicable, as needed.

Nice To Haves

• OB/GYN or women’s health experience.
• Experience with eClinicalWorks (EMR).

Responsibilities

• Greet and acknowledge patients professionally and courteously.
• Escort patients to exam rooms and ensure their comfort.
• Prepare patients for examinations and complete comprehensive clinical intake.
• Maintain accurate and detailed patient records.
• Measure and document blood pressure, height, weight, and temperature.
• Use and document appropriate chaperone technique.
• Assist with patient examinations and routine office-based procedures, including colposcopy, IUD insertions, and endometrial biopsies.
• Administer medications and injections as ordered by providers.
• Collect and prepare laboratory specimens and perform blood draws.
• Perform CLIA-waived tests according to Axia and care center protocols.
• Enter and send medication and test orders according to provider instructions using computerized physician order entry.
• Clean, disinfect, and sterilize medical instruments and keep exam rooms clean and stocked.
• Provide patients with information about procedures, medications, and follow-up care.
• Respond to patient inquiries in person and over the phone.
• Assist with scheduling appointments and follow-up visits.
• Appropriately perform Nonstress Tests (NST).
• Promote patient safety in clinical settings.
• Collaborate with physicians, providers, nurses, and other staff to support efficient practice operations.
• After successfully completing competency skills training, assist with office-based surgical procedures by preparing the procedure room, ensuring equipment availability, supporting providers during procedures, and assisting with post-surgical processes, including disinfection.
• Assist patients safely and efficiently with mobility and transfers between examination rooms and treatment areas.
• Comply with standard operating procedures and policies, including HIPAA and OSHA requirements.
• Participate in team meetings and contribute to quality improvement initiatives.
• Follow practice policies, procedures, and protocols.
• Demonstrate the organization’s mission, vision, and values through ethical, professional conduct and contribute to a positive work environment.

Benefits

• Choice of multiple medical insurance plans.
• Dental insurance.
• Vision insurance.
• Supplemental life insurance options.
• Flexible spending account (FSA).
• Health savings account (HSA) with employer contribution.
• Identity theft coverage.
• Long-term care insurance.
• Pet insurance.
• 401(k) with company match.
• Generous paid time off, with additional time off for volunteering.
• Access to Axia providers at little to no cost through Axia’s medical insurance.
• Company-paid life insurance.
• Short-term and long-term disability insurance.
• Free counseling for colleagues and family members, including parents and parents-in-law.
• Discounts on hotels, theme parks, gym memberships, and other offerings through the Great Works Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED