Certified Medical Assistant - Endocrinology

Tryon Medical Partners•Charlotte, NC

About The Position

The Certified Medical Assistant is responsible for duties in both clinical and administrative areas, including assisting physicians with patient care and handling clerical, environmental, and logistical tasks. The role must follow the medical assistant scope of practice and protect patients’ health information through confidentiality, authorized access for treatment, and data security. Clinical work includes preparing patients for examinations and procedures, recording histories and vital signs, assisting physicians and physician assistants, performing supervised nursing procedures, responding to patient-care calls and messages, administering medications and injections, assisting with minor surgery, providing patient instructions, and carrying out laboratory, specimen, and electrocardiography procedures. The role also supports appointments, referrals, medication refills, lab reconciliation, and prior authorizations, and may work at different Tryon office locations as needed. Administrative duties include assembling, reviewing, updating, and obtaining patient records and related reports; ensuring charts and forms are complete; communicating with healthcare professionals to clarify information; and coordinating physician and ancillary appointments. Environmental and logistical duties include organizing patient flow, preparing and cleaning rooms and equipment, sterilizing instruments, maintaining supplies and required logs, and disposing of biohazard waste.

Requirements

High school diploma or equivalent.
Completion of an accredited Medical Assisting program (CAAHEP or ABHES).
Medical Assistant certification.
Maintain American Heart Association or American Red Cross BLS certification.
Complete the Hepatitis B vaccine and flu vaccine form; vaccination records from a previous employer or a declination form may be provided.
Complete a TB test.
At least one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of a completed externship in a medical office.
Experience with electrocardiograms (EKG), vital signs, venipuncture, capillary puncture, and injections.
Experience using an EHR.
Experience serving customers in person and by telephone.
Ability to lift and support 35 pounds.
Ability to concentrate on details and use a computer for long periods.

Responsibilities

Escort patients to exam or procedure rooms; interview patients; collect histories; measure and document vital signs; perform screenings and prepare patients for examinations.
Assist patients with walking, transfers, dressing, and specimen collection.
Perform nursing procedures under the supervision of a physician or physician assistant and assist clinicians in exam rooms.
Provide instructions to patients and families as directed by the physician or physician assistant, including guidance on assistive devices, body mechanics, and home care.
Respond to patient-care telephone calls and messages; take messages and provide feedback or answers to patients, physicians, and pharmacies as directed.
Collect information and process messages from patients and front-office staff for physicians and physician assistants.
Administer medications through permitted routes other than IV, including injections.
Assist with minor surgery, including surgical tray setup, pre- and post-surgical care, dressings, and suture removal.
Initiate laboratory procedures in accordance with OSHA guidelines and quality-control methods; perform CLIA-waived testing, capillary punctures, and venipunctures; and handle specimens.
Initiate electrocardiography testing, including mounting.
Schedule appointments and referrals and follow up to ensure physician orders are completed.
Process medication refills, reconcile labs, complete medication forms and prior authorizations, and monitor assigned Athena and other coverage boxes.
Work at different Tryon office locations as needed and perform other duties as assigned.
Assemble patient health information, including symptoms, medical history, examination results, imaging and lab reports, diagnoses, and treatment plans.
Ensure reports and information are available in medical records before appointments; review forms and EHR entries for completeness, identification, and signatures.
Communicate with physicians and other healthcare professionals to clarify diagnoses or obtain additional information.
Obtain and send patient medical records to support care delivery; send records within one work day of chart completion to physicians involved in a patient’s care.
Obtain lab and X-ray reports, hospital notes, referral information, and other records; complete forms and requisitions as needed.
Schedule physician and ancillary appointments, update charts, and alert physicians when charts are incomplete or overdue.
Check schedules and organize patient flow.
Set up instruments and equipment according to department protocols; clean exam and procedure rooms, instruments, and equipment between visits.
Perform medical and surgical asepsis, sterilization, instrument wrapping, and autoclaving; clean the sterilizer according to its maintenance schedule and keep required records.
Stock exam rooms and order, sort, and store supplies.
Dispose of and monitor biohazard waste and maintain required logs and checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.