Certified Medical Assistant

LifeMD

7h•Remote

About The Position

LifeMD is actively seeking an experienced, adaptable full-time Certified Medical Assistant (CMA) to join our clinical team in a remote capacity. As a Certified Medical Assistant, you are one of the foundational partners of our Primary Care division. You will have a far-reaching impact as you assist our board-certified clinicians nationwide.

Requirements

Current CMA/RMA certification
2+ years of experience as a CMA/RMA
Ability to have open availability in schedule
Professional experience working with EMRs, Word, Excel, and Outlook
Excellent verbal and written communication skills

Nice To Haves

Bilingual in English and Spanish
Excellent interpersonal skills
Attention to detail with exceptional organizational skills
High level of professionalism and empathy
Desire to serve and protect the company by adhering to professional standards, company policies and procedures, and federal, state, and local requirements
Ability to interact with patients in a courteous manner and keep best practices for patient centered care at the forefront
Eagerness to demonstrate initiative and ownership for accomplishing new and different requests, while exploring opportunities that add value to the role

Responsibilities

Scheduling patient appointments and maintaining communication to confirm future appointments
Documenting patient medical information and intake forms
Ensuring all related reports, labs and information is completed and available in the patient's chart prior to their appointment
Performing data entry tasks to document patient records within database and maintaining patient charts
Answering and responding to patient questions and concerns in a timely manner
Recording vital signs
Corresponding with customer service representatives regarding patient questions
Performing other related duties as assigned or requested