Surgical CMA

Glendive Medical Center•Glendive, MT

2d•Onsite

About The Position

Glendive Medical Center (GMC) is seeking a compassionate, detail-oriented Certified Medical Assistant (CMA) to join their Surgery and Outpatient Infusion departments. This full-time, non-exempt, hourly position offers a unique opportunity to provide clinical and administrative support to patients throughout their surgical and infusion care journey. The CMA will work closely with nurses, providers, and interdisciplinary team members in a fast-paced, patient-centered environment, contributing to a positive patient experience and efficient clinic operations. GMC is committed to providing exceptional care and fostering a supportive workplace culture based on their SERVE values: Service, Excellence, Respect, Value, and Engagement.

Requirements

Certified Medical Assistant (CMA) certification from an accredited Medical Assisting program
Current Basic Life Support (BLS) certification
Knowledge of medical terminology
Experience working with electronic health records (EHRs)
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced healthcare environment
Commitment to confidentiality, safety, and infection prevention standards
Ability to work effectively as part of a multidisciplinary team
Ability to stand and walk for extended periods
Frequent bending, reaching, pushing, and pulling
Ability to lift and carry up to 25 pounds
Ability to perform essential job functions with or without reasonable accommodation

Responsibilities

Prepare patients for surgical and infusion appointments by obtaining and documenting vital signs, height, and weight.
Escort and room patients, ensuring comfort, privacy, and excellent customer service.
Conduct post-operative follow-up calls and document patient responses in the electronic medical record.
Assist with coordinating appointments, referrals, and treatment-related needs for infusion and chemotherapy patients.
Verify that infusion and chemotherapy orders are current before scheduled appointments.
Stock supplies, prepare patient care areas, and support efficient clinic operations.
Serve as a communication liaison between patients, providers, and care teams.
Welcome patients and visitors with professionalism and compassion.
Register patients and maintain accurate demographic and insurance information.
Verify insurance eligibility and authorization requirements.
Schedule surgical, infusion, and follow-up appointments.
Answer telephone calls, assist with patient inquiries, and route messages appropriately.
Support referral coordination and other patient access functions.
Clean and prepare infusion booths and patient care spaces between patients.
Follow infection prevention standards to maintain a safe and welcoming environment.
Stock treatment areas and maintain organized workspaces.
Dispose of waste and linens according to facility policies.
Assist with regulatory, safety, and infection control compliance.