Certified Medical Assistant - Cardiology Clinic

Vitruvian Health•Cleveland, TN

About The Position

The Certified Medical Assistant assists the physician in providing direct patient care and health teaching tailored to patients’ age and developmental needs. The role delivers quality care through excellent customer service and a team-centered approach, collaborating with providers and nursing staff and involving patient families in holistic care. The position also provides clerical and patient-related support, including order entry, record keeping, scheduling, use of office policies and procedures, demographic verification, patient record filing and retention, physician-order verification, appointment and referral scheduling, exam preparation, billing and payment support, greeting patients, and maintaining office supplies. Experience in phlebotomy and laboratory testing or specimen preparation is preferred, as are excellent computer skills.

Requirements

  • Medical Office Assistant Certification and validated medical assistant education are required.
  • A certificate, credentials, or a medical assistant degree is required.

Nice To Haves

  • A minimum of one year of experience is preferred.
  • Experience in phlebotomy and laboratory testing or specimen preparation is preferred.
  • Excellent PC skills.

Responsibilities

  • Assist the physician in providing direct patient care and health teaching appropriate to patients’ age and developmental needs.
  • Deliver quality care through excellent customer service and a team-centered approach.
  • Collaborate with the provider and nursing staff regarding patient care, including holistic care involving patient families.
  • Perform order entry and provide clerical and patient-related support for record keeping and scheduling.
  • Follow office policies and procedures, verify patient demographics and physician orders, and manage patient record filing and retention.
  • Schedule patient appointments and referrals and prepare patients for examinations.
  • Support patient billing and payments, greet patients, and maintain office supplies.
  • Maintain confidentiality of personal, financial, medical, and employment information concerning patients and their families.
  • Follow and enforce accepted safety practices for patients and the clinic.
  • Participate in Performance Improvement activities.
  • Utilize the nursing process to oversee and provide age-specific patient care.
  • Communicate in an acceptable, easily understood manner.
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