Certified Medical Assistant - SouthPark Sleep Medicine

Tryon Medical Partners•Charlotte, NC

About The Position

The Certified Medical Assistant supports the SouthPark Sleep Medicine team by performing clinical, administrative, clerical, environmental, and logistical duties. The role assists physicians and physician assistants with patient care, maintains patient records and confidentiality, supports patient communications and scheduling, and helps keep clinical rooms, instruments, equipment, and supplies ready for use. Medical assistants must adhere to their scope of practice and protect patients’ health information, including its confidentiality, authorized access for treatment, and data security. This is a full-time position. The schedule is listed as Monday to Friday, 7:30 a.m. to 4:30 p.m., and Friday, 7:45 a.m. to 12:45 p.m. The position may require work at different Tryon office locations as needed.

Requirements

High school diploma or equivalent.
Completion of an accredited Medical Assisting program (CAAHEP or ABHES).
Maintain American Heart Association or American Red Cross BLS certification.
Complete the Hepatitis B Vaccine and Flu Vaccine Form; vaccination may be declined using a declination form or documented with a record from a previous employer.
Complete a TB test.
At least one year of recent experience working in a medical facility as a medical assistant, or documented evidence of an externship completed in a medical office.
Experience with electrocardiograms (EKG).
Experience with vital signs, venipuncture, capillary procedures, and injections.
Experience using an EHR.
Experience serving customers in person and over the phone.
Ability to walk, stand, sit, lift, reach, stoop, bend, push, and pull consistently.
Ability to lift and support 35 pounds.
Ability to concentrate on details and use a computer for extended periods.

Nice To Haves

Medical Assistant certification.

Responsibilities

Escort patients to exam or procedure rooms; interview patients; measure vital signs; collect patient history; perform screenings and prepare patients for examinations; and document information in patient charts.
Assist patients with walking, transfers, dressing, and specimen collection.
Perform nursing procedures under the supervision of a physician or physician assistant and assist them in exam rooms.
Provide patient and family instructions as directed by a physician or physician assistant.
Respond to patient-care telephone calls and messages; take messages and provide feedback or answers to patient, physician, and pharmacy calls as directed by a physician or ACP.
Collect and route information and messages between patients, front-office staff, physicians, and physician assistants.
Administer medications through permitted routes other than intravenous routes, including injections.
Assist with minor surgery, including setting up surgical trays, providing pre- and post-surgical care, applying dressings, and removing sutures.
Instruct patients in the use of assistive devices, body mechanics, and home care.
Initiate laboratory procedures according to OSHA guidelines and quality-control methods, including CLIA-waived testing, capillary punctures, venipunctures, and handling urine, throat, vaginal, stool, and sputum specimens.
Initiate and mount electrocardiography testing.
Schedule appointments and referrals, follow up to ensure physician orders are completed, process medication refills, reconcile laboratory information, and complete medication forms and prior authorizations.
Monitor and check assigned Athena and other assigned boxes for coverage.
Work at different Tryon office locations as needed and perform other duties as assigned.
Assemble patient health information, including symptoms, medical history, exam results, imaging reports, laboratory tests, diagnoses, and treatment plans.
Ensure related reports, laboratory results, and other information are available in medical records before appointments; review forms for completion, identification, signatures, and required EHR information.
Communicate with physicians and other healthcare professionals to clarify diagnoses or obtain additional information.
Obtain and send patient medical records to support care delivery; send records to physicians involved in a patient’s care within one work day of chart completion.
Obtain laboratory and X-ray reports, hospital notes, referral information, and other records; complete forms and requisitions; schedule physician and ancillary appointments; and update charts so information is complete and properly filed.
Alert physicians when charts are incomplete or not completed within established time standards.
Check schedules and organize patient flow.
Set up instruments and equipment according to department protocols.
Clean exam and procedure rooms, instruments, and equipment between patient visits to maintain infection control.
Perform medical and surgical asepsis, sterilization, instrument wrapping, and autoclaving; clean sterilizers according to the maintenance schedule and maintain required records.
Keep exam rooms stocked; order, sort, and store supplies.
Dispose of and monitor biohazard waste.
Maintain required logs and checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.