About The Position

The Certified Medical Assistant serves a specialty oncology clinic, planning, scheduling, and organizing patient care while assisting nurses and physicians with procedures and performing general office duties. The role supports patients with compassion and empathy and works as a member of the healthcare team. The position is full-time, onsite, and scheduled for day shifts, with 40 standard hours per week. The work location is NGH UNC Med Oncology at Nash, part of Nash UNC Health Care.

Requirements

  • High school graduate or GED.
  • Completion of an accredited medical assistant program.
  • Certified Medical Assistant and NC CMA license.
  • BLS certification.
  • Two years of experience in healthcare/medical work as a Certified Medical Assistant.

Responsibilities

  • Display a professional manner and image; demonstrate initiative and responsibility; work as a member of the healthcare team; prioritize and perform multiple tasks; treat patients with compassion and empathy; and adapt communications to each individual's ability to understand.
  • Use professional telephone techniques and follow institutional attendance policies; make every attempt to work as requested during unusual circumstances or natural disasters.
  • Prepare and maintain medical records and examination and treatment areas; inventory supplies and equipment; schedule appointments independently; and file daily medical charts.
  • Accurately dictate telephone prescriptions to a pharmacy; coordinate patient referrals and follow-up visits according to physicians' instructions; assist physicians in obtaining additional patient records; and identify potential changes or needs in physicians' schedules.
  • Apply aseptic technique and infection-control principles; collect and process specimens; obtain patient histories and vital signs; set up and clean patient rooms; prepare patients for examinations, procedures, and treatments; coordinate patient-care information with other healthcare providers; and document according to policy.
  • Perform other duties as assigned.
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