Certified Medical Assistant (CMA) - Hematology Oncology Clinic - 24 Hours

Duke Careers • Durham, NC

8d • Onsite

About The Position

Duke Health is seeking a Certified Medical Assistant (CMA) to join their Hematology Oncology Outpatient Clinic at the Duke Raleigh Campus. This role is integral to the healthcare team, providing direct patient care and supporting medical and nursing staff. The CMA will perform both administrative and clinical duties to ensure the smooth operation of the clinic and assist in patient examinations and treatments. Duke Health is committed to compassionate care and advancing health together, with the Duke Raleigh Hospital being a 204-bed facility offering comprehensive services including cancer care.

Requirements

• Graduation from accredited Medical Assistant program strongly preferred (Level I, II, III)
• High school or GED graduation required
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required (Level I, II, III)
• BLS required (Level I, II, III)
• Good customer service skills
• Ability to understand and follow oral and written instructions
• Working knowledge of sterile techniques and special procedures
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions
• Working knowledge of infection control procedures and safety precautions
• Age specific competencies
• Daily clinic preparation process; registration, scheduling, charge posting, order entry
• Ability to document and communicate pertinent information
• Ability to establish and maintain effective working relationships with patients and clinic staff
• Typing skills
• Medical terminology

Nice To Haves

• Previous clinic or ambulatory care experience strongly preferred
• Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred (Level II, III)
• At least 1 year of clinical experience as a Medical Assistant in a clinical setting (Level II)
• At least 3 years of clinical experience as a Medical Assistant in a clinical setting (Level III)
• 1 year of experience will be provided for an Associate degree in Medical Assisting
• Ability to independently seek out resources and work collaboratively (Levels II and III)

Responsibilities

• Answer telephones
• Greet patients
• Update and file patient medical records
• Fill out insurance forms
• Handle correspondence
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping
• Assist medical and nursing staff in a variety of tasks
• Take medical histories and record vital signs
• Explain treatment procedures to patients
• Prepare patients for examinations and procedures
• Assist the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies
• Sterilize medical instruments
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician
• Authorize drug refills as directed
• Telephone prescriptions to a pharmacy
• Draw blood
• Prepare patients for x-rays, tests and procedures
• Take electrocardiograms
• Remove sutures/ staples
• Change sterile and non-sterile dressings

Benefits

• Relocation Assistance (based on eligibility)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED