Certified Medical Assistant (CMA) - Urology Oncology Clinic

Duke•Wake Forest, NC

5d•Onsite

About The Position

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. Duke Health is committed to compassionate care that changes the lives of patients, their loved ones, and the greater community. This position is at the Duke Raleigh Campus in Raleigh, North Carolina, a 204-bed facility offering comprehensive services including cancer care. Duke Nursing has been recognized as a Magnet organization and its nurses are consistently recognized as North Carolina's Great 100 Nurses. The Duke University Health System has also received the American Board of Nursing Specialties Award for Nursing Certification Advocacy.

Requirements

High school or GED graduation required.
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
BLS required.
Good customer service skills.
Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
Working knowledge of sterile techniques and special procedures that are applicable to work performed.
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting.
Working knowledge of infection control procedures and safety precautions.
Age specific competencies.
Daily clinic preparation process; registration, scheduling, charge posting, order entry.
Able to document and communicate pertinent information
Ability to establish and maintain effective working relationships with patients and clinic staff
Typing skills
Medical terminology

Nice To Haves

Previous clinic or ambulatory care experience strongly preferred
Graduation from accredited Medical Assistant program strongly preferred.
Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.

Responsibilities

Answer telephones
Greet patients
Update and file patient medical records
Fill out insurance forms
Handle correspondence
Schedule appointments
Arrange for hospital admissions
Arrange for laboratory services
Handle billing and bookkeeping
Assist medical and nursing staff in a variety of tasks including: Taking medical histories and recording vital signs
Explaining treatment procedures to patients
Preparing patients for examinations and procedures
Assisting the physician during the examination and procedures
Collect and prepare laboratory specimens
Perform basic laboratory tests on the premises
Dispose of contaminated supplies
Sterilize medical instruments.
Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
Prepare and administer medications as directed by a physician
Authorize drug refills as directed
Telephone prescriptions to a pharmacy
Draw blood
Prepare patients for x-rays, tests and procedures
Take electrocardiograms
Remove sutures/ staples
Change sterile and non-sterile dressings