Certified Medical Assistant
About The Position
Fort Norfolk Dedicated Care Center is currently hiring a PRN Certified Medical Assistant in Norfolk, VA! As a Medical Assistant with the Dedicated Care Center (DCC), you play a vital role in delivering a concierge-level patient experience while working directly alongside our physicians in a collaborative, team-focused environment. You will serve as both a clinical partner and a patient ambassador, building trusted relationships with patients, physicians, and coworkers through exceptional service and attention to detail. In this role, you are often the first clinical point of contact for our concierge patients and help set the tone for a personalized, high-touch experience. You will room patients, obtain and document vital signs, verify patient information, and prepare patients for their visits, while also supporting clerical and care coordination needs that ensure smooth, efficient clinic workflows. Beyond traditional clinical duties, you will contribute to superior patient-provider relationships by assisting with care coordination, supporting referrals, authorizations, and follow-up needs, and helping patients navigate health-related expectations. Your ability to communicate clearly, multitask, and anticipate patient needs is key to exceeding expectations in a concierge setting. You will continuously work to improve quality, efficiency, and service across the practice, while maintaining a strong focus on patient satisfaction, retention, and continuity of care. Teamwork is exceptional at the DCC, with everyone working together to deliver personalized, high-quality care and an outstanding patient experience every day. This role is ideal for an LPN or Medical Assistant who thrives in a fast-paced yet patient-centered environment, values relationship-based care, and wants to be part of a unique concierge practice that prioritizes time, access, and excellence.
Requirements
- High School Diploma or Equivalent (Required)
- Active CMA, CCMA, RMA, or NREMT-Basic (Required)
- BLS is required within 90 days of hire.
- Related Experience - less than one year (Required)
Nice To Haves
- Graduate of an accredited Medical Assistant program (Preferred)
- Phlebotomy experience (Preferred)
Responsibilities
- Room patients
- Obtain and document vital signs
- Verify patient information
- Prepare patients for their visits
- Support clerical and care coordination needs
- Assist with care coordination
- Support referrals, authorizations, and follow-up needs
- Help patients navigate health-related expectations
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
