Certified Medical Assistant - Medical Specialist - East Cobb

5000 Wellstar Medical Group, LLC•Marietta, GA

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in the medical record, and helps explain patient instructions to patients and families. The Medical Assistant demonstrates competency in caring for patients across the lifespan, from neonates through geriatric patients, and may perform front-office registration, laboratory testing, and radiology functions in a specialty setting. The position provides relationship-based, patient-centered care that reflects patients’ age, gender, condition, and cultural diversity. The Medical Assistant prepares patients, rooms, and equipment; supports physicians and advanced practice providers; carries out orders; responds to patient requests; and maintains patient safety. Duties may include registration and other front-office functions, radiographic imaging, laboratory testing, phlebotomy, point-of-care testing, equipment and supply maintenance, quality control, documentation, and cross-training team members. The role collaborates with providers, nurses, and clinical staff, participates in huddles, meetings, quality-improvement activities, and professional development, and may precept new team members or students. It also supports efficient use of resources, complies with Wellstar policies and applicable clinical standards, and performs other duties as assigned.

Requirements

  • High school diploma or GED and a medical assisting certificate.
  • A current Medical Assistant credential earned by passing an examination from a credentialing body such as AAMA, AMT, NHA, or NCCT; accepted credentials include CMA, NRCMA, NCMA, RMA, or CCMA.
  • Current Basic Life Support certification; the posting specifies a current BLS card from the American Heart Association.
  • Complete the required OSHA training course for operators of radiology equipment within 60 days of hire.
  • Work experience in a practice setting is preferred; the posting also identifies specific experience in the practice specialty as required.
  • Organizational skills and attention to detail.
  • Ability to work quickly and efficiently to support patient comfort and satisfaction.
  • Ability to communicate and understand verbal and written English.
  • Ability to use technology to support clinical care and basic computer skills.
  • Ability to adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

  • Radiology experience; training may be provided within the first 60 days.
  • Phlebotomy certification; training may be provided within the first 60 days.
  • Work experience in a practice setting.

Responsibilities

  • Prepare patients for visits with physicians and advanced practice providers; explain patient instructions as appropriate.
  • Prepare rooms and equipment and assist physicians and advanced practice providers with patient treatment.
  • Carry out orders from office visits and respond to patient requests outside of visits.
  • Maintain patient safety and provide relationship-based, culturally responsive, patient-centered care.
  • Assist with check-in, check-out, scheduling, registration, and other front-office functions as needed.
  • Register patients and perform necessary registration operations.
  • Perform vital signs and other patient-preparation duties.
  • Rotate among clinical and non-clinical service areas, including laboratory, radiology, and front office.
  • Perform radiographic and other diagnostic imaging procedures; prepare and position patients, apply radiation-protection techniques, obtain ordered views, process images, review image identification and quality, and maintain logs and documentation.
  • Start laboratory equipment, maintain logs, perform ordered laboratory and point-of-care tests, draw blood, order and stock supplies, and complete quality-control and cleaning procedures.
  • Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
  • Participate in daily huddles, staff meetings, workgroups, committees, quality-improvement initiatives, and shared decision-making activities.
  • Cross-train team members and, when asked, precept or help onboard new team members, trainees, or students.
  • Complete initial and ongoing competency assessments, mandatory education, and population-specific education; seek training or mentorship to improve performance.
  • Support efficient, fiscally responsible use of materials and supplies, minimize waste, and alert supervisors or ordering staff when supplies are low.
  • Provide staffing coverage for absences, vacation, or leave when asked.
  • Promote evidence-based practice and comply with Wellstar policies, professional standards, and legal, regulatory, and accreditation requirements.
  • Perform other duties as assigned and comply with Wellstar Health System policies, standards of work, and code of conduct.
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