Certified Medical Assistant | Remote

Carenet Health•,

7d•Remote

About The Position

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. This is a remote, work from home position.

Requirements

Minimum of High School Diploma or GED
Minimum of three years’ experience in a retail pharmacy
Extensive knowledge of the Medicare Part D, particularly the pharmacy record review, claims, billing and reimbursement rules
Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements
Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies
Ability to read, analyze, and interpret company software, guidelines, health references, professional journals, technical procedures, or governmental regulations.
Ability to effectively present information and respond to questions.
General writing skills and ability to produce work free from typographical or spelling errors.
Ability to calculate figures and amounts.
Ability to apply concepts of basic algebra.
Ability to deal with and solve problems using solid judgment skills.
Basic PC and keyboarding skills required.
Working knowledge of Microsoft Office, Internet and e-mail
Current, unrestricted License is required.
Certified Pharmacy Technician (CPhT) current, unrestricted license
Must be certified by the American Association of Medical Assistants or as a Registered Medical Assistant by the American Medical Technologists.

Nice To Haves

Ability to handle multiple line phone systems, pagers and paging systems preferred.
Bilingual
National Certification

Responsibilities

Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.
Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.
Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.
Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.
Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.
Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.
Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.